Tegan Burford

Oversee inbound B2B lead management and nurture journeys for high-touch educational and consultancy offerings. Optimise CRM workflows (HubSpot) and manage virtual assistant support for sales operations.

Served high-net-worth clients from the USA, Europe, and the Middle East, designing and managing tailor-made travel experiences. Recovered a high-value account worth $250k by developing personalised communication strategies and upselling tailored solutions.

Managed diverse B2B and B2C events across waterfront venues, enhancing brand awareness and client engagement. Built marketing strategies across web, email, and social media to increase visibility and drive bookings.

Led national sales and business development efforts, focusing on high-value corporate partnerships and branded event activations. Project managed major custom branding experiences from concept to execution.

Launched and led an in-house events and catering division, achieving 87%+ client satisfaction ratings. Designed premium gala dinners and personal celebratory events with a strong focus on client experience.

Designed and executed ultra-exclusive experiences for HNW and C-suite clientele. Managed end-to-end supplier sourcing, vendor negotiations, and stakeholder relationships to deliver seamless and unforgettable events.

Managed end-to-end event planning for major corporate accounts and international tourism clients. Grew client portfolios through high-impact presentations and strategic planning.

Delivered premium corporate events for one of Australia's most iconic venues. Managed high-profile client accounts and executed tailored event solutions.

Completed an Associate Diploma in Event Management, gaining foundational knowledge in event planning, coordination, and execution. Developed skills essential for managing diverse events and ensuring successful outcomes in the hospitality sector.

Undertook a Certificate II in Hospitality Operations, focusing on practical skills and knowledge required for the hospitality industry. Acquired competencies in customer service, food and beverage service, and operational procedures to enhance guest experiences.

Grade: Level 2

Achieved WSET Level 2 certification in Wine & Spirits, demonstrating a comprehensive understanding of major grape varieties, wine regions, and spirit production. Developed expertise in wine tasting, food pairing, and professional wine service.

Participated in bootcamps focused on Social Media Strategy and Marketing Plans, enhancing skills in digital marketing and campaign development. Gained practical knowledge in creating effective online presence and strategic marketing initiatives for business growth.

Grade: Level 2

Completed a Level 2 course in Microsoft Excel at UNSW, developing advanced proficiency in data analysis, spreadsheet management, and complex formula application. Enhanced capabilities in utilizing Excel for business operations, reporting, and strategic decision-making.