Đức tín Trần
@tdtvn
Virtual Assistant and Data Entry professional in Vietnam, managing end-to-end customer operations for an independent service business.
VietnamWhat I'm looking for
I manage an independent service business in Vietnam, handling the customer journey from finding and consulting customers through pricing, bookings, service delivery, and after-sales support. I also track revenue and operating costs in spreadsheets and promote services through online channels.
At Nam Thang Taxi, I provided customer service, coordinated trips and schedules, and supported dispatch operations. Earlier, I sold used iPhones, advised customers, and handled online sales and after-sales support.
Experience
Work history, roles, and key accomplishments
Driver / Customer Service & Dispatch
Nam Thang Taxi
Jan 2024 - Jan 2025 (1 year)
Provided direct customer service in a time-sensitive transportation environment, handling inquiries, trip coordination, scheduling, and service support. Worked with dispatch and operations processes, responding to changing routes and customer requirements.
Used iPhone Sales & Customer Support
Self Employed
Jan 2017 - Jan 2019 (2 years)
Sold used iPhones and managed the sales process from product consultation to customer support. Advised customers on products, handled questions, and supported basic troubleshooting and after-sales needs.
Independent Service Business Owner
Self Employed
Managed the complete customer journey independently, including customer acquisition, consultation, pricing, booking, scheduling, service delivery, and after-sales support. Tracked revenue and operating costs using spreadsheets and promoted services through online channels.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, General
Completed high school education and obtained a diploma.
Tech stack
Software and tools used professionally
Availability
Location
VietnamAuthorized to work in
Salary expectations
Job categories
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