Bảo Trần

In my freelance sales work, I advised and spoke with customers by phone, text, and social media. I answered questions and supported customers before and after they used a service.

I followed up on customer information and maintained contact to improve their experience. I also handled customer concerns and unexpected situations.

This work helped me develop customer service, objection handling, and customer information management skills. I'm comfortable communicating by phone and asking questions to understand customer needs.

I'm pursuing Appointment Setting and telesales, and I'm ready to learn new products, CRM tools, and appointment-setting processes. I can work remotely full-time and am available for night shifts aligned with U.S. hours.