Taylor Bell
@taylorbell
Operations professional focused on process clarity and reliable execution.
What I'm looking for
I am a detail-oriented operations professional with a strong ownership mindset and a track record of delivering reliable operational outcomes. I specialize in streamlining processes, strengthening documentation, and supporting fast-paced teams to keep daily operations running smoothly.
In my current role as an Operational Workflow Associate, I coordinate communications for 150+ employees, build scalable onboarding materials, and triage daily inquiries to maintain steady workflow continuity. I partner with cross-functional teams to track deliverables and resolve execution gaps, improving on-time completion of recurring tasks.
Previously, as a Compliance Operations Specialist and Business Operations Support Analyst, I developed 20+ SOPs and training guides, prepared detailed audit packets of 150+ documents, and led policy and communication updates for 50+ employees—actions that reduced errors, clarification requests, and rework while increasing productivity and audit readiness.
I bring strong systems and reporting skills (Microsoft 365, Google Workspace, Slack, Zoom, SQL, Tableau) combined with analytical thinking, structured planning, and relationship-building. I am committed to clear processes, organized execution, and measurable improvements in operational consistency.
Experience
Work history, roles, and key accomplishments
Operational Workflow Associate
ESFM
Sep 2023 - Present (2 years 3 months)
Manage daily operational communication for 150+ employees, reducing response delays by 20% and improving visibility; built onboarding materials that cut clarification requests by 30% and improved new-hire ramp by 15%.
Compliance Operations Specialist
OS National
Jul 2021 - May 2023 (1 year 10 months)
Developed 20+ SOPs and training guides increasing productivity by 30% and reducing documentation errors by 20%; prepared audit packets and strengthened audit readiness by cutting last-minute corrections 25%.
Led policy and communication updates for 50+ employees improving alignment and reducing policy confusion by 20%; maintained trackers and improved report reliability by 20%.
Senior Resolution Analyst
Fidelity National Home Warranty
Dec 2019 - Sep 2020 (9 months)
Resolved 70+ cases daily with a >95% resolution success rate; identified root causes of escalations and drove training that improved issue prevention by 15%.
Education
Degrees, certifications, and relevant coursework
Georgia Highlands College
Associate of Science, Business Administration
Grade: 3.9
Pursuing an Associate of Science in Business Administration with a 3.9 GPA, focused on foundational business and administrative skills.
Availability
Location
Authorized to work in
Job categories
Interested in hiring Taylor?
You can contact Taylor and 90k+ other talented remote workers on Himalayas.
Message TaylorFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
