Tayler Kot
@taylerkot
Customer-focused call center agent with sales and service experience.
GermanyWhat I'm looking for
I am a customer-focused call center agent with hands-on experience in sales and customer service, supported by vocational preparation in the trades and practical internships in retail and painting. I bring fluent German and Polish communication skills and a history of client-facing roles that emphasize reliability and clear communication.
My background includes vocational training and multiple practical placements, including retail and painting workshops, which strengthened my practical work ethic and adaptability. I am seeking opportunities where I can contribute strong interpersonal skills, multilingual communication, and a customer-first approach.
Experience
Work history, roles, and key accomplishments
Call Center Agent
ELG Görlitz
Jan 2023 - Dec 2024 (1 year 11 months)
Performed inbound and outbound sales and customer service, handling client inquiries and resolving issues to maintain customer satisfaction during 2023–2024.
Painter Apprentice
Malermeister Christoph Michel
Jan 2022 - Dec 2022 (11 months)
Completed a 2022 painting internship, assisting with surface preparation, painting applications, and site cleanup supporting project timelines.
Sales & Customer Service
Wreesmann Sonderpostenmarkt
Jan 2020 - Dec 2020 (11 months)
Supported in-store sales and customer assistance during a 2020 internship, contributing to merchandising and POS transactions.
Education
Degrees, certifications, and relevant coursework
ASG-Anerkannte Schulgesellschaft Sachsen mbH
Berufsvorbereitende Bildungsmaßnahme (BVB), Painting (Berufsfeld Farbe)
2022 - 2023
Completed a Berufsvorbereitende Bildungsmaßnahme (BVB) in the field of painting (Berufsfeld Farbe).
Nestor Bildungsinstitut GmbH, Görlitz
Vocational Preparation
2019 - 2020
Participated in a vocational preparation measure (Berufsvorbereitungsmaßnahme) at Nestor Bildungsinstitut in Görlitz.
Berufliches Schulzentrum „August Förster", Löbau
Berufsvorbereitungsjahr, Vocational Preparation
2017 - 2018
Completed a vocational preparation year (Berufsvorbereitungsjahr) at the August Förster vocational school.
Gutenbergschule, Niesky
Secondary Education
2015 - 2017
Completed studies at Gutenbergschule in Niesky for general secondary education.
Förderschulzentrum „Mira Lobe", Görlitz
Special Needs Education
2010 - 2015
Attended special-needs school (Förderschule) at the Mira Lobe center in Görlitz for general education and support.
Grundschule Innenstadt am Fischmarkt, Görlitz
Primary School Certificate, Primary Education
2008 - 2010
Attended primary school at Innenstadt am Fischmarkt in Görlitz covering foundational education.
Availability
Location
GermanyAuthorized to work in
Job categories
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