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Taylar Truesdale

@taylartruesdale

Executive Assistant at Bank of America GO, coordinating executive operations and streamlining vendor onboarding at Boston Properties.

United States

Message

At Bank of America GO | WMO | I&MC, I provided executive-level administrative support by managing complex calendars, coordinating meetings and travel, and keeping leadership communications and records organized.

At Boston Properties, I managed executive calendars and travel, and processed vendor contracts and onboarding, reducing onboarding time by 30%. I also coordinated tenant and contractor communications, improving project timelines by 40%.

Earlier, I supported the CEO at DesiTrue Services LLC with calendars, communications, reports, and administrative logistics. Across my administrative roles, I’ve also handled invoice processing, compliance documentation, and case management support.

Experience

Work history, roles, and key accomplishments

Temporary Executive Assistant / Operations Specialist III

Bank of America

May 2025 - Jan 2026 (8 months)

Provided executive-level administrative support by managing complex calendars, coordinating meetings, and resolving scheduling conflicts across multiple priorities and time zones. Coordinated travel arrangements, virtual meetings, leadership communications, and administrative logistics with professionalism and discretion.

Calendar Management Travel Coordination Meeting Coordination Stakeholder Communication Digital Records Management Microsoft Office 365 Teams SharePoint

Executive Assistant Property Manager Coordinator

Boston Properties

Nov 2022 - Mar 2024 (1 year 4 months)

Managed executive calendars, scheduled meetings, and coordinated travel for senior leadership. Processed vendor contracts and onboarding, reducing onboarding time by 30%, and oversaw tenant and contractor communications, improving project timelines by 40%.

Calendar Management Travel Coordination Vendor Management Contract Processing Budgeting Expense Reporting Communication Skills

Temporary Market Research Recruiter

Focus Insite

Sep 2022 - Oct 2022 (1 month)

Conducted 150+ phone interviews and managed applicant tracking systems. Collaborated on survey research projects, increasing response rates by 30%.

Phone Interviews Applicant Tracking Systems Survey Research Collaboration

Temporary Customer Service Representative

Top Knobs USA Inc

Jun 2022 - Sep 2022 (3 months)

Resolved customer issues with 95% satisfaction and 95% first-contact resolution. Collaborated with leadership to enhance response times by 35% and supported product selection, order management, and returns.

Customer Service Issue Resolution Communication Skills Order Management Returns

Case Management Support Associate

NYC Department of Education

Mar 2021 - Jun 2022 (1 year 3 months)

Handled eligibility certification for childcare subsidies with 100% audit compliance. Managed 200+ monthly inquiries from parents, improving satisfaction ratings by 25%, and conducted onboarding and training for new hires, reducing processing errors by 30%.

Case Management Eligibility Certification Customer Service Onboarding Training Compliance

Executive Assistant

DesiTrue Services LLC

Sep 2019 - Sep 2021 (2 years)

Delivered comprehensive executive support to the CEO, managing calendars, communications, and reports. Oversaw data entry, document creation, and inventory tracking, increasing overall team productivity by 40%.

Executive Support Calendar Management Communication Skills Data Entry Document Creation inventory tracking

Administrative Assistant

The New Republic

May 2017 - Apr 2018 (11 months)

Processed 200+ invoices monthly, ensuring 100% on-time payment and compliance. Investigated invoice discrepancies, reducing financial disputes by 30%, and maintained file systems, improving document retrieval efficiency by 25%.

Invoice Processing Compliance Discrepancy Investigation File Management Record Retrieval

Administrative Assistant

Dada Entertainment

Jan 2015 - Jan 2015 (0 months)

Digitized and archived 500+ physical documents, reducing clutter and retrieval times. Updated filing systems and improved productivity by 30%.

Document Digitization Archiving Filing System Productivity Improvement

Administrative Assistant

RMT Tracking Corporation

Oct 2014 - Dec 2014 (2 months)

Migrated procedural documents to SmartProcedures database, increasing retrieval speed by 60%. Maintained compliance documentation and supported internal audits.

Document Migration Database Management Compliance Documentation Audit Support