Taulant Mullaj
@taulantmullaj
I troubleshoot secure hybrid cloud infrastructure for enterprise customers across Microsoft and Azure environments.
AlbaniaWhat I'm looking for
At MyWorkDrive, I support enterprise customers deploying secure file access across hybrid on-premises and Azure environments. I troubleshoot authentication, storage, and networking issues, build test environments with Hyper-V and Azure, and document solutions from live troubleshooting sessions.
Previously, I managed full IT infrastructure at Meliá Hotels International, including Windows Server, Active Directory, DNS/DHCP, Microsoft 365, firewall policies, vendor coordination, and system availability.
Over more than 10 years across MSP and corporate environments, I've delivered SLA-driven support for Active Directory, Office 365, VPNs, and networking, reducing resolution time by 20% through process improvements.
Experience
Work history, roles, and key accomplishments
Senior Support Engineer
MyWorkDrive
Aug 2025 - Present (1 year)
Primary escalation engineer supporting enterprise customers deploying secure file access solutions across hybrid environments. Troubleshoot authentication, storage, and networking issues across on-prem and Azure infrastructures.
Education
Degrees, certifications, and relevant coursework
Taulant hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
AlbaniaAuthorized to work in
Job categories
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