Tatyana Yucius

Developed and defined roles, responsibilities, SOPs, and contract templates for the Transportation Department. Oversaw commercial planning and project management activities, initiating transportation bids/RFPs and determining business requirements. Led and managed key cross-functional projects and business cases, ensuring contract compliance and analyzing carrier proposals.

Built and managed the 3PL Management Department, developing relationships with warehouse providers, carriers, and freight forwarders. Developed and managed KPI metrics, SLAs, and SOPs for external partners, providing performance analysis. Spearheaded forecasting, inventory monitoring, and onboarded new carriers, collaborating with international teams to optimize shipping volumes.

Oversaw and resolved movement and pain points for Home Depot outbound shipments across the US and Canada, reporting on carrier and warehouse provider performance. Developed and managed Home Depot account procedures, ensuring compliance and saving penalty fees. Prepared weekly/monthly KPI reports and conducted performance accountability meetings for transportation carriers and warehouse providers.

Created and maintained rapport with passengers, managing logistics and financials for tour groups to ensure repeat customers. Managed receivables, arranged payment plans, and exceeded sales expectations by securing package upgrades. Tracked tour trends, sales, and financials, ensuring financial reconciliation and compliance for international travel.

Provided Notary Public services and managed all accrual processes, including incoming invoices and financial reconciliation. Authorized check requests and managed Class Action financials, reporting, and tracking for internal departments and external attorneys. Acted as the point of contact for screening new claims, setting them up, and overseeing all incoming evidence.

Managed all aspects of international relocations from beginning to end, handling 80-120 inbound client relocations concurrently. Oversaw logistics, documentation alignment for customs, and ensured U.S. Homeland Security Compliance. Managed budget alignment, negotiated rates with carriers, and coordinated steamship container movement and delivery to clients' doors.