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Alex Rodrigo Nunes

@alexrodrigonunes

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Salesforce certified administrator based in Brazil, with 6 years of experience in Salesforce CRM.

Brazil

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What I'm looking for

Act as a Salesforce administrator or developer, involved in analysis, specification, testing and support to users and stakeholders. Help improve and integrate Salesforce with other important systems for the company.

Technology professional, working for over 15 years with CRM systems, focused on Salesforce in the last 6 years. Graduated in Data Processing and postgraduate in System Analysis, I have worked in companies from different sectors, in Brazil and also in the United States (remotely), actively participating in implementations, projects and support.

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Experience

Work history, roles, and key accomplishments

Salesforce Administrator

Teachable

Nov 2021 - Jun 2023 (1 year 7 months)

Support of revenue operations through the Salesforce Org maintenance and its integrations with the wide ecosystem of the company. Daily activities consisted of managing duplicate records, analyzing Org health, proposing and creating new functionalities in Salesforce and change processes as requested using Apex, Process Builder, Triggers, Flows, SOQL, Custom Objects, custom fields and Data Imports.

Salesforce Certified Administrator Business Analysis Testing SQL APEX Code

Salesforce Developer

VR Benefícios

Mar 2017 - Nov 2021 (4 years 8 months)

Salesforce Design and Development. Apex Class, Test Class, Visual force, Controllers and Triggers. Write SOQL, Data Migration and use of declarative programming methods (Process Builder, Flow, Workflow, Time-based Workflows). Also experience with Agile development processes and basic Lightning components knowledge.

Salesforce SQL Testing

Siebel Functional Analyst

Serasa Experian

May 2011 - Jun 2016 (5 years 1 month)

Functional analysis of the solutions, according to the needs of the different internal areas. Monitor the development of improvements to the Siebel CRM system of the company. Test the new solutions developed by a third part company and approve the changes. Understand the needs of the users of the system of the company, their new changes requirements as well as training of users on new features.

SQL Business Analysis Reporting

Siebel Developer

Infobase Consulting

Mar 2009 - May 2011 (2 years 2 months)

Develop new solutions for Siebel CRM software or/and configure existent functions according to requests from Sky Telecommunications. Make sizing for new requirements, testing and training users.

Other Responsibilities: Development, configuration, training and documentation.

CRM Programming Testing

Siebel Developer

Systemplan Consulting / IBM

Mar 2007 - Jul 2009 (2 years 4 months)

Develop new solutions for Siebel CRM software or/and configure existent functions according to requests from Embratel-Primesys. Make sizing for new requirements.

Specific technical activities:
- Configuration of the module through Siebel Tools.
- Configuration of Standards.
- Analysis and resolution of problems related to the application.
- Elaboration of Technical Specifications.
- Others