Act as a Salesforce administrator or developer, involved in analysis, specification, testing and support to users and stakeholders. Help improve and integrate Salesforce with other important systems for the company.
Alex Rodrigo Nunes
@alexrodrigonunes
Salesforce certified administrator based in Brazil, with 6 years of experience in Salesforce CRM.
BrazilWhat I'm looking for
Technology professional, working for over 15 years with CRM systems, focused on Salesforce in the last 6 years. Graduated in Data Processing and postgraduate in System Analysis, I have worked in companies from different sectors, in Brazil and also in the United States (remotely), actively participating in implementations, projects and support.
Experience
Salesforce Administrator
Teachable
Nov 2021 - Jun 2023 (1 year 7 months)
Support of revenue operations through the Salesforce Org maintenance and its integrations with the wide ecosystem of the company. Daily activities consisted of managing duplicate records, analyzing Org health, proposing and creating new functionalities in Salesforce and change processes as requested using Apex, Process Builder, Triggers, Flows, SOQL, Custom Objects, custom fields and Data Imports.
Salesforce Developer
VR Benefícios
Mar 2017 - Nov 2021 (4 years 8 months)
Salesforce Design and Development. Apex Class, Test Class, Visual force, Controllers and Triggers. Write SOQL, Data Migration and use of declarative programming methods (Process Builder, Flow, Workflow, Time-based Workflows). Also experience with Agile development processes and basic Lightning components knowledge.
Siebel Functional Analyst
Serasa Experian
May 2011 - Jun 2016 (5 years 1 month)
Functional analysis of the solutions, according to the needs of the different internal areas. Monitor the development of improvements to the Siebel CRM system of the company. Test the new solutions developed by a third part company and approve the changes. Understand the needs of the users of the system of the company, their new changes requirements as well as training of users on new features.
Siebel Developer
Infobase Consulting
Mar 2009 - May 2011 (2 years 2 months)
Develop new solutions for Siebel CRM software or/and configure existent functions according to requests from Sky Telecommunications. Make sizing for new requirements, testing and training users.
Other Responsibilities: Development, configuration, training and documentation.
Siebel Developer
Systemplan Consulting / IBM
Mar 2007 - Jul 2009 (2 years 4 months)
Develop new solutions for Siebel CRM software or/and configure existent functions according to requests from Embratel-Primesys. Make sizing for new requirements.
Specific technical activities:
- Configuration of the module through Siebel Tools.
- Configuration of Standards.
- Analysis and resolution of problems related to the application.
- Elaboration of Technical Specifications.
- Others
Tech stack
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