I seek a role focused on Salesforce solution delivery where I can support CRM configuration, stakeholder collaboration, and drive measurable business value in an innovative, Agile environment.
Sabrina Soares
@sabrinasoares
Hi! I’m a 10x Certified Salesforce Administrator passionate about building smart, effective cloud solutions.
What I'm looking for
I am a 10x Certified Salesforce Admin with 5 years of experience designing scalable CRM solutions across Sales, Service, Financial Services, Media, and OmniStudio. I combine hands-on configuration skills with business analysis to translate stakeholder needs into impactful outcomes.
My experience spans end-to-end delivery using Agile and DevOps practices, including requirement gathering, solution demos, testing, and user acceptance.
I hold multiple Salesforce certifications (Platform Administrator I & II, Sales Cloud, Service Cloud, OmniStudio, Platform App Builder, Business Analyst, Leading SAFe, AI Associate, and others) and seek to continue delivering measurable business value through innovation, storytelling, and collaborative execution.
Experience
Work history, roles, and key accomplishments
Placed at JBT Marel as a full-time staff augmentation through Nearsure. I support the sales department by managing all reporting and data analysis to deliver actionable insights. I’m responsible for gathering business requirements, improving processes, and ensuring accurate Salesforce data.
A hands-on analyst and configurator role. Involved in the solution architecture of projects, working with clients to recommend best practices, trends in the industry, and different options to improve their business processes and get more value while implementing Salesforce.
Working closely with project leaders and the customer to help develop and deploy large-scale enterprise solutions.
Supported project delivery by engaging technical and functional teams to gather requirements, design, and implement Salesforce solutions across clouds to meet client goals and ensure high satisfaction.
Supported Salesforce project delivery as an analyst/configurator, helping clients meet targets and delivering configuration work to achieve high client satisfaction.
Supported outbound sales through strategic prospecting, account research, and processing partner leads to drive pipeline development.
Assisted HR with recruitment, vendor payments, payroll and benefits, and training initiatives; served as Workday key user and coordinated with global talent acquisition on hiring processes.
Provided HR support for promotions, transfers, onboarding, and labor cost activities while liaising with development, recruiting, and payroll teams.
Handled IT support tasks including password resets, ticket creation and backlog monitoring, and created a knowledge base to reduce resolution time and improve support consistency.
Education
Degrees, certifications, and relevant coursework
UNINASSAU
Postgraduate, Cloud Computing and IT
2023 - 2024
Grade: 9
Activities and societies: Cloud Computing IT Governance Human Centered Design Artificial Intelligence for Business Cloud Applications Cloud Security Infrastructure Solutions Solution Architecture Information Technology
Postgraduate program in Cloud Computing, IT and Digital Transformation covering cloud applications, security, AI for business, and solution architecture.
Estácio de Sá University
Bachelor of Business Administration, Business Management
2017 - 2021
Bachelor's degree in Business Management with coursework in leadership, project management, strategic planning, and analytics.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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