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Tashnee Naidoo

@tashneenaidoo

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Dynamic Operations Manager with expertise in construction and banking.

South Africa

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What I'm looking for

I seek a role that fosters growth, innovation, and collaboration in a dynamic environment.

I am Tashnee Benjamin, a results-oriented Operations Manager with a diverse background in construction, banking, administration, and executive support. My career has been defined by a strong foundation in operational leadership and cross-functional collaboration, allowing me to bring a strategic approach to every role I undertake. Currently, I oversee day-to-day operations in the construction industry, ensuring that project delivery meets the highest standards through effective team coordination and resource planning.

My earlier experiences in the banking sector honed my skills in compliance, client service, and high-level executive support. I am known for my self-motivation and professionalism, thriving under pressure while maintaining a solution-focused mindset. With excellent communication skills, I build rapport easily across diverse teams and stakeholders, driving growth and innovation in every environment I enter.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

LenMo Construction CC

Jan 2021 - Present (4 years 6 months)

Lead operations for Lenmo Projects, overseeing small to medium construction and maintenance projects. Manage end-to-end execution of building and plumbing insurance claims for two major partners, ensuring compliance with SLAs, cost controls, and quality standards.

Operations Management Project Management Construction Management Claims Management

Executive Assistant

BRANDTRUTH//DGTL

Jun 2019 - Oct 2020 (1 year 4 months)

Provided leadership and oversight to direct reports while supporting the achievement of company targets. Prepared and researched executive documents, including board packs and AGM reports, and delivered insights on digital marketing trends.

Executive Support Digital Marketing Stakeholder Management Calendar Management Event Planning

Personal and Business Focus

Career Pause

Nov 2017 - May 2019 (1 year 6 months)

Took a planned career break to focus on personal development and realign professional objectives. Founded and managed an online store, gaining hands-on entrepreneurial experience.

entrepreneurship Business Management Personal Development Strategic Planning

Personal Assistant

First National Bank - Premium Banking

Jan 2015 - Oct 2017 (2 years 9 months)

Provided high-level executive administrative support to senior managers, including Heads of Learning & Development, Operations, Marketing, and Growth Sales, maintaining strict confidentiality. Managed daily operations and administrative tasks to ensure smooth project execution and team functioning, including coordinating team events.

Executive Support Administrative Support Project Coordination

Human Resource and Administrative Assistant

LenMo Construction CC

Jan 2012 - Dec 2014 (2 years 11 months)

Managed end-to-end HR functions including recruitment, screening, onboarding, and termination of staff. Maintained accurate employee records using Pastel Payroll and managed attendance and payroll processing.

HR Management Recruitment Payroll Processing Employee Relations Conflict Resolution

Premier Banker

FNB Premier Banking

Jan 2010 - Dec 2011 (1 year 11 months)

Acquired, developed, and managed relationships with high-net-worth clients, delivering tailored financial advice and solutions. Actively sourced and prospected affluent customers while upselling and cross-selling products to drive profit and growth targets.

Client Relationship Management Financial Advisory Sales Cross Selling Compliance

Service Advisor

FNB

Feb 2009 - Jan 2010 (11 months)

Provided frontline customer service, assisting with account openings, fund transfers, and query resolution. Implemented service standards in line with the Branch Service Plan, managed complaints effectively, and promoted a wide range of financial products tailored to high-value clients.

Customer Service Account Management Financial Products Compliance Sales

Education

Degrees, certifications, and relevant coursework

Woodview Secondary High School

Matric, General Studies

Grade: competent

Completed secondary education with a focus on general subjects. Gained foundational knowledge across various disciplines.

Milpark / Damelin

National Certificate, Banking Financial Services

Grade: competent

Completed a National Certificate in Banking Financial Services at NQF Level 5. Acquired comprehensive knowledge in banking and insurance principles.

Varsity College

Bachelor of Arts, Psychology

Grade: competent

Completed a Bachelor of Arts in Psychology. Gained a strong understanding of psychological theories and research methods.

Let's TEFL

Accredited Let's TEFL, English as a Foreign Language

Grade: competent

Completed a 120-hour English TEFL Course. Acquired skills and certification for teaching English as a foreign language.

Udemy

Certified Online Courses, Digital Marketing and Data Science

Grade: competent

Completed multiple certified online courses in digital marketing and data science. Gained expertise in digital marketing strategies, social media marketing, statistics for business analysis, and growth hacking.