TARKESHWAR SINHA

I am a highly resourceful and skilled professional with nearly 8 years of experience in customer service and retail banking. My career has been dedicated to enhancing customer experiences and driving team performance in the banking and financial services sector. I thrive in challenging environments where I can utilize my skills to contribute to the company's goals while continuing to learn and grow.

Currently, I serve as a Team Leader in the Fin Crime Task Us, where I manage daily operations and ensure compliance with service metrics. My role involves leading a team to handle chargeback lifecycles, fraud detection, and customer queries effectively. I have a strong business acumen that aids in decision-making and process improvement, ensuring that customer interests are always prioritized.

Previously, I held leadership positions in various sectors, including automobile and insurance, where I focused on enhancing service delivery and team engagement. My experience has equipped me with a deep understanding of banking processes, compliance, and customer relationship management, making me a valuable asset in any organization.