tara Madu
@taramadu
Detail-oriented customer service representative with 3+ years of experience.
What I'm looking for
I am a highly organized and detail-oriented customer service representative with over three years of experience supporting businesses, entrepreneurs, and busy professionals. My proficiency in administrative tasks, calendar and email management, and digital tools has allowed me to excel in fast-paced virtual environments. I am known for my strong communication and problem-solving skills, which enable me to manage multiple priorities effectively.
In my previous roles, I have demonstrated my ability to communicate product features and benefits to customers, develop strong relationships, and adapt to changing work environments. At Emmydon Sports Limited, I honed my skills in customer interaction, processing orders, and managing social media accounts to ensure timely responses to inquiries. My commitment to providing excellent customer service has consistently resulted in positive feedback and successful outcomes.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Emmydon Sports Limited
Jan 2021 - Nov 2023 (2 years 10 months)
Demonstrated excellent communication skills to interact with customers, processed orders and returns efficiently, and managed social media inquiries. Developed positive relationships by providing timely and accurate information.
Sales Representative
First Choice Fabrics
Mar 2019 - Dec 2020 (1 year 9 months)
Communicated product features and benefits to customers, utilized persuasive techniques to close deals, and developed strong customer relationships. Adapted to a fast-paced environment and worked with management to set sales goals and targets.
Education
Degrees, certifications, and relevant coursework
Nnamdi Azikiwe University
Bachelor's Degree, Philosophy
2019 - 2023
Pursued a Bachelor's Degree in Philosophy, focusing on critical thinking, ethics, and the study of fundamental questions regarding existence, knowledge, values, reason, and mind.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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