Open to opportunities

muhammad muzzamil

@tanzeelmakki

Message

I am a production and communications manager driving projects, content, and team performance.

Pakistan

Message

What I'm looking for

I seek a collaborative role leading production and communications where I can optimize workflows, manage cross-functional teams, deliver high-quality projects on time, and grow into broader operational leadership.

I am a dynamic, results-oriented production and communication manager with extensive experience overseeing production schedules and ensuring quality standards. I have successfully led cross-functional teams to deliver high-quality projects on time and within budget.

I drive content creation, social media management, and customer support initiatives, coordinating designers, developers, and content creators to meet client expectations. I implement workflow optimization strategies to improve operational efficiency and team productivity.

I have a proven track record managing project timelines, budgets, and resources while acting as the primary liaison between clients and internal teams. I analyze content performance and social metrics to optimize campaigns, improve audience engagement, and monitor KPIs to enhance customer satisfaction.

I thrive under pressure and enjoy solving problems with clear communication and strong organization. I am motivated by challenges and bring leadership, training, and process-improvement skills to every role.

Experience

Work history, roles, and key accomplishments

Current

Communication And Production Manager

Current

The Ridgeline Marketing

Oct 2023 - Present (1 year 10 months)

Oversee end-to-end production lifecycle for marketing and software projects, coordinating designers, developers, and content creators to deliver projects on time and within budget. Implement workflow optimizations and act as primary client liaison to align deliverables with business goals.

Production Management Project Management Content Creation Client Communication Workflow Optimization Team Leadership Microsoft Office

Content Manager

AMA Calls Inn

Jan 2023 - Sep 2023 (8 months)

Led content strategy and execution for software and marketing projects, managing a team of creators to produce engaging, brand-aligned content. Analyzed performance metrics and optimized campaigns to improve audience engagement.

Content Strategy Editorial Management Team Leadership SEO Analytics Copywriting

Social Media & Headline Maker

Rahnuma News Channel

May 2022 - Aug 2022 (3 months)

Managed and curated social media content to increase audience engagement and reach while crafting attention-grabbing headlines for digital news platforms. Monitored trends and coordinated with editorial teams to ensure timely, relevant posts.

Social Media Management Analytics

Content and Copy Writer

Expo Bird, Tariq Road

Feb 2022 - Apr 2022 (2 months)

Developed original content and marketing copy for web, social, and promotional materials, collaborating with designers to ensure cohesive brand messaging. Produced SEO-friendly content and edited deliverables for clarity and accuracy.

Copywriting Content Creation seo writing Editing Collaboration Research

Pharma Support Supervisor

The Ridgeline Marketing

Jan 2021 - Dec 2021 (11 months)

Supervised pharmaceutical client support operations, ensuring compliance with quality standards and regulatory guidelines while managing a support team to improve response times and client satisfaction. Developed training materials and monitored KPIs to enhance support efficiency.

Team Supervision client support Regulatory Compliance Training Development KPIs Technical Documentation

Script Writer

Baqri Production House

Jan 2021 - Apr 2021 (3 months)

Wrote scripts for short films, digital ads, and promotional videos, collaborating with directors and producers to align scripts with creative vision and audience needs. Adapted content for multiple formats including voiceovers and dialogues.

Storyboarding Collaboration Adaptive Dialogue Writing Content Development

Pharma Support Senior Sales Executive

The Ridgeline Marketing

Jan 2020 - Dec 2020 (11 months)

Led B2B sales efforts targeting pharmaceutical clients, building relationships and delivering demos to promote tailored marketing and support solutions. Achieved sales targets through strategic outreach and cross-team collaboration to enhance client retention.

B2B Sales Account Management Relationship Building Sales Strategy CRM Market Analysis Cross Functional Collaboration

Pharma Support Sales Executive

D_Cactus

Jan 2019 - Dec 2019 (11 months)

Initiated and managed sales for pharmaceutical support services, conducting outreach, preparing proposals, and maintaining a sales pipeline to drive conversions. Coordinated with technical teams to provide post-sale support and contributed to marketing collateral.

Sales Prospecting Proposal Development Pipeline Management Sales Outreach Post Sales Reporting Presentation Skills

Customer Support Sales Executive

D_Cactus

Aug 2018 - Dec 2018 (4 months)

Provided frontline customer support and sales assistance, handling inquiries across channels and qualifying leads for sales follow-up while maintaining CRM records and generating interaction reports. Identified upsell opportunities through active client engagement.

Customer Support CRM Management Lead Qualification Reporting Upselling

Customer Support Sales Executive

The Lead Forum

Jan 2018 - Jul 2018 (6 months)

Delivered customer support and sales services focused on lead generation and retention, resolving inquiries efficiently and assisting in closing sales by matching client needs with suitable solutions. Maintained accurate client records using CRM tools.

Customer Support Lead Generation Sales Closing CRM Customer Retention Reporting

Lecturer

Amma Foundation School

Aug 2017 - Dec 2017 (4 months)

Delivered lectures to secondary and higher secondary students, developed lesson plans and assessments, and mentored students to improve academic outcomes. Conducted evaluations and classroom discussions to enhance learning.