Tanya Korenkova

As an Account Manager, I cultivate and maintain strong relationships with key electricity sector clients, overseeing account operations, managing billing, and ensuring client satisfaction. I analyze performance data to identify trends and collaborate with cross-functional teams to enhance service delivery.

In my role as Account Manager, I validated and processed invoices using Energy Management System software, ensured accurate meter readings, and communicated payment reminders to clients. I focused on maintaining accurate billing and resolving discrepancies with suppliers.

As an Office Administrator, I managed documentation, coordinated financial transactions, and ensured efficient office operations. I handled incoming calls, processed orders, and maintained the filing system, contributing to overall office efficiency.

In my role at the café, I provided friendly customer service, managed daily operations, and addressed customer inquiries. I ensured the café met its sales targets and maintained a welcoming environment for patrons.

Achieved 11 GCSEs graded between A-C including Math and English.

Completed a comprehensive course focusing on data analysis techniques and advanced Excel Pivot Table functions.

Certified in creating and analysing complex data sets using Pivot Tables in Excel, demonstrating proficiency in data manipulation and visualization.

Achieved a qualification in Spa Manicure, Pedicure and U/ Soft Gel application.

Achieved a qualification in bridal hairdressing and make up.