Tanveer Kaur
@tanveerkaur
Tele sales and BDA professional delivering sales, customer solutions, and appointment growth.
What I'm looking for
I’m a tele sales and customer support professional who thrives in fast-paced environments. I’ve managed a high volume of calls daily, maintained professionalism and patience, and conducted cold calls to communicate product benefits and drive sales conversions.
In addition, I’ve handled complaints and resolved customer queries using calm, clear communication and step-by-step problem-solving. I also supported operational improvements by streamlining appointment processes with scheduling software, using CRM to record client information, and scheduling sales representative appointments while overcoming objections with persuasive communication.
Experience
Work history, roles, and key accomplishments
Appointment Coordinator
Rebotica
Oct 2022 - Jan 2023 (3 months)
Streamlined appointment processes by introducing efficient scheduling software and reducing manual errors. Used CRM to capture client information, schedule sales appointments, and overcome objections with persuasive communication.
Sr. BDA
Ufaber
Oct 2021 - Apr 2022 (6 months)
Handled customer complaints using calm, clear communication and structured problem-solving. Resolved customer queries with step-by-step solutions and improved processes by staying aligned with industry trends.
Tele Sales Executive
Rollons Pvt Ltd
Feb 2017 - Mar 2018 (1 year 1 month)
Managed a high volume of daily calls while maintaining professionalism and patience with customers. Kept product knowledge current and conducted cold calls to communicate benefits, supporting sales through improved calling strategies.
Education
Degrees, certifications, and relevant coursework
IELTS
IELTS, English Language Proficiency
2019 -
Grade: Overall 6.5
Completed IELTS in 2019 and scored an overall band of 6.5 (Listening 7.5, Reading 6.0, Writing 5.5, Speaking 6.0).
MATS University
Bachelor of Commerce, Commerce
2018 -
Grade: 6.10
Earned a Bachelor's of Commerce from MATS University in 2018.
Availability
Location
Authorized to work in
Job categories
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