Open to opportunities

Tanveer Kaur

@tanveerkaur

Message

Tele sales and BDA professional delivering sales, customer solutions, and appointment growth.

India

Message

What I'm looking for

I’m looking to enhance my professional skills in an organization that recognizes hard work and trust, and gives me responsibilities and challenges where I can contribute through sales, customer solutions, and process improvement.

I’m a tele sales and customer support professional who thrives in fast-paced environments. I’ve managed a high volume of calls daily, maintained professionalism and patience, and conducted cold calls to communicate product benefits and drive sales conversions.

In addition, I’ve handled complaints and resolved customer queries using calm, clear communication and step-by-step problem-solving. I also supported operational improvements by streamlining appointment processes with scheduling software, using CRM to record client information, and scheduling sales representative appointments while overcoming objections with persuasive communication.

Experience

Work history, roles, and key accomplishments

Appointment Coordinator

Rebotica

Oct 2022 - Jan 2023 (3 months)

Streamlined appointment processes by introducing efficient scheduling software and reducing manual errors. Used CRM to capture client information, schedule sales appointments, and overcome objections with persuasive communication.

Appointment Scheduling CRM Software Persuasion Objection Handling

Sr. BDA

Ufaber

Oct 2021 - Apr 2022 (6 months)

Handled customer complaints using calm, clear communication and structured problem-solving. Resolved customer queries with step-by-step solutions and improved processes by staying aligned with industry trends.

Complaint Handling Customer Support Problem Solving Communication Skills Troubleshooting Process Improvement

Tele Sales Executive

Rollons Pvt Ltd

Feb 2017 - Mar 2018 (1 year 1 month)

Managed a high volume of daily calls while maintaining professionalism and patience with customers. Kept product knowledge current and conducted cold calls to communicate benefits, supporting sales through improved calling strategies.

Cold Calling Customer Service Product Knowledge Call Center Operations Objection Handling