Dev ।
@dev1
Customer Executive at Teleperformance who handled customer inquiries and resolved issues on first contact whenever possible.
IndiaWhat I'm looking for
At Teleperformance, I handled customer inquiries, complaints, and service requests in a fast-paced BPO environment. I resolved issues on first contact whenever possible while maintaining high customer satisfaction scores.
I also recorded customer interactions and updated account details using internal CRM software. I followed quality scripts and compliance guidelines while working toward daily call targets and performance KPIs.
Experience
Work history, roles, and key accomplishments
Managed high-volume customer interaction calls, addressing queries, complaints, and service requests efficiently. Maintained accurate logs of customer interactions and updated account details using internal CRM software.
Education
Degrees, certifications, and relevant coursework
Govt. Model Senior Secondary School
Senior Secondary (12th Grade), General Studies
Grade: 80%
Completed Senior Secondary (12th Grade) with 80% marks.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Interested in hiring Dev?
You can contact Dev and 600K+ other talented remote workers on Himalayas.
Message DevGet matched with your dream remote job
Sign up now and join over 1,000,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
