Open to opportunities

Jyo User

@jyouser

Message

Customer-focused telecaller with strong communication and administration skills.

India

Message

What I'm looking for

I am looking for a customer-facing role in a supportive team where I can apply my telecalling and communication skills, continue learning, and grow into greater responsibilities.

I am a motivated customer communication professional with over 2 years of experience in inbound and outbound telecalling, client interaction, and basic office administration. I consistently maintain accurate records and support team targets while building long-term positive relationships with customers.

I am pursuing a B.Com (IGNOU) and hold an Advanced Diploma in Computer Application (ADCA), which complements my MS Office and internet application skills. I bring adaptability, problem-solving, and a team-oriented approach to fast-paced customer service environments.

I seek opportunities where I can apply my communication strengths, continue learning, and grow professionally while contributing to organizational goals and improving customer satisfaction.

Experience

Work history, roles, and key accomplishments

Telecaller

Debt Agency

Jun 2019 - Jan 2022 (2 years 7 months)

Handled inbound and outbound customer calls to resolve queries and maintain payment records, contributing to team target achievement and improved customer satisfaction over a 2.5-year period.

Client Relationship Management MS Office Record keeping Problem Solving Teamwork