I've delivered Salesforce modernization and Service Cloud support for Pipercompanies – Enact MI, migrating legacy Workflows and Process Builders to Flow across 8+ core objects and deploying Einstein Activity Capture with Microsoft Graph API.
Across Brunswick Corporation, Crosspeak Solutions, The Deveau Group, Salesforce, and Mom Relaunch, I've configured Sales Cloud, Service Cloud, Field Service Lightning, integrations, reports, dashboards, security models, and data migrations. I've led client projects from discovery through go-live, translating requirements into declarative solutions that reduce manual work and improve platform reliability.
Earlier, I led software development and quality teams at Robert Bosch Business Services, building embedded software and automated test simulators for industrial and consumer products.
