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tania daneli bailon maciasTM
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tania daneli bailon macias

@taniadanelibailonmac

I manage hotel reservations, guest inquiries, SOPs, and agent performance across international hospitality operations.

United Arab Emirates
Message

I'm part of the pre-opening team at Jumeirah Marsa Al Arab, where I manage reservation reports, arrivals, no-shows, cancellations, SOPs, and agent performance. I also support third-party partners and direct guests with reservation inquiries.

I've supported reservations across JA Resorts and Hotels properties in Dubai, Seychelles, and the Maldives, and previously provided bilingual interpretation for schools, hospitals, and social services in New York. I bring international business training, customer service experience, and advanced English alongside native Spanish.

Experience

Work history, roles, and key accomplishments

LI

Bilingual Agent

Lingüística International

May 2021 - May 2022 (1 year)

Interpreted different scenarios for New York schools, hospitals, social services, and others. Connected clients to target language interpreters such as Mandarin and Bengali, and scheduled appointments for school meetings, medical appointments, or hearings.

Education

Degrees, certifications, and relevant coursework

SU

State University of Baja California (UABC)

Bachelor's Degree, International Business

Graduated with a degree in International Business from the State University of Baja California.

Tech stack

Software and tools used professionally

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