Open to opportunities

Tanesha Selby-Pearson

@taneshaselbypearson

Message

Detail-oriented pharmacy technician with three years of experience.

Jamaica

Message

What I'm looking for

I am looking for a role that values patient care and offers opportunities for professional growth.

I am a dedicated pharmacy technician with three years of experience in the field, currently seeking a role as a Certified Pharmacy Technician. My expertise lies in maintaining adequate stock levels, filling medication orders with precision, and ensuring a well-organized pharmacy environment. I pride myself on my ability to provide excellent customer service, addressing patients' needs effectively and efficiently.

In my current position as a Pharmacy Technician Assistant at Livewell Pharmacy, I have consistently achieved a 98% accuracy rate in processing medication orders. I actively contribute to enhancing patient care by adhering to protocols and assisting in inventory management. My previous experience as a Customer Service Representative has equipped me with strong communication skills, enabling me to resolve customer inquiries and concerns while promoting products effectively.

Experience

Work history, roles, and key accomplishments

Current

Pharmacy Technician Assistant

Current

Livewell Pharmacy

Jan 2022 - Present (3 years 5 months)

Processed medication daily and generated labels with 98% accuracy. Ensured correct dosage, maintained an organized pharmacy environment by managing stock and removing expired products, and provided excellent customer service to patients.

Inventory Management Customer Service Patient Care

Cashier

Livewell Pharmacy

Jan 2019 - Dec 2022 (3 years 11 months)

Operated POS machine and handled daily monetary, debit, and credit card transactions. Interacted with customers, resolved concerns, cross-sold products, and maintained a clean work area.

Sales Problem Solving Customer Service

Customer Service Representative

E-Service Group International

Jan 2016 - Dec 2018 (2 years 11 months)

Managed high volumes of inbound and outbound calls, following communication scripts to identify customer needs and provide solutions. Successfully upsold products and saved sales by addressing customer concerns and billing issues effectively.

Outbound Calling Customer Service Conflict Resolution Upselling Communication Problem Solving Billing Support

Education

Degrees, certifications, and relevant coursework

Institute of Allied Health Jamaica

Diploma, Allied Health

Currently pursuing a diploma in an allied health field, focusing on foundational knowledge and practical skills relevant to healthcare support roles. This program is designed to equip students with the necessary competencies for various positions within the allied health sector.

Edgewater Baptist Learning Center (H.E.A.R.T Trust/ N.T.A)

Certificate, Vocational Training

Completed a certificate program through the Edgewater Baptist Learning Center, in collaboration with H.E.A.R.T Trust/N.T.A. This program provided specialized training and certification in a vocational area, enhancing practical skills and employability.

Warren-Hall-High School

Certificate, General Studies

Obtained a certificate from Warren-Hall High School. The curriculum focused on general secondary education, providing a foundation in core academic subjects.