Taneka Courtney

I'm currently supporting customers at Anomaly Squared through live chat, email, messaging, and other service channels. I resolve account, billing, order, and general service concerns while documenting each interaction accurately in CRM and internal systems.

Previously, at Snelling Staffing, I handled high-volume data entry, maintained confidential customer records, and resolved customer and technical support inquiries. I've balanced account updates, issue documentation, and administrative work in remote environments.

My earlier work at ResCare included coordinating scheduling, maintaining confidential client documentation, and managing administrative communication while following company and safety procedures.

I'm comfortable working independently, managing multiple customer needs, following escalation procedures, and learning new systems quickly. I bring clear written communication, attention to detail, and customer-focused support to every interaction.