Tamzeer Ali khan Deshmukh
@tamzeeralikhandeshmu
Technical support systems engineer delivering real-time desktop and retail POS device troubleshooting, logs-based root-cause fixes, and network readiness.
What I'm looking for
I deliver real-time retail technical support for enterprise systems, including POS devices, pin pads, fuel and pump controllers, site controllers, routers, modems, and network switches.
I check logs to identify errors, diagnose issues, determine root cause, and apply corrective actions while documenting findings so problems don’t recur.
I support device onboarding by adding new devices to DHCP, troubleshoot network issues and device slowness by reviewing internet speed and packet loss, and manage self-checkout machines and iPads through MDM.
At work, I also assist users with Workday password resets and application access, troubleshoot Teams/Outlook and other Microsoft applications, handle printer issues by installing and updating drives, and monitor critical service and DR metrics during outages with bridge calls.
Experience
Work history, roles, and key accomplishments
Delivering real-time retail technical support for enterprise systems including POS devices, Pin Pads, and network equipment. Troubleshooting network issues, self-checkout machines, and assisting with ERP tool issues.
Started my Career at Cogniaznt as Fresher for Technical Support role with lots of Learnings and Experiences. Having Experience in Assisting Costumers at Live Help desk and remotely.
Currently working at Live Help desk From Client Location at Meta.
Education
Degrees, certifications, and relevant coursework
North East Frontier Technical University (NEFTU)
Bachelor of Commerce - BCom, Accounting
2016 - 2019
North East Frontier Technical University
Bachelor of Commerce, Accounting
2016 - 2019
Bachelor of Commerce in Accounting from North East Frontier Technical University from 2016 to 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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