Tammy Walker

Supervise a high-volume team across front-of-house and bar operations, leading shifts in management absence and ensuring seamless service delivery. Train and coach staff, manage rotas and coverage, and monitor compliance with food hygiene, licensing, and safety regulations.

Supported families and their children through regular home visits and day-to-day activities, including shopping, school groups, and appointments. Completed a 9-week volunteering course before starting the role.

Read customer orders, packed them to a high standard, wrapped jewellery per company directions, and restocked shelves. Sent orders according to customer preference.

Operated the bar and kitchen, taking event/pool/snooker bookings by phone and in person and serving food and drinks to customers. Managed end-of-night cashing up, opened and closed the venue, and kept the site clean and ready for the next day.

Operated the cash register, took food and drink orders, and took bookings over the phone. Supported customers by assisting with enquiries, clearing tables, and helping others with duties during quieter periods.

Organized and sorted customer orders for delivery across the UK and Ireland, working both as part of a team and independently. Operated headsets, sorted orders into lanes by shipment location, and worked to tight deadlines.

Served a range of drinks including cocktails and wines and provided customer service by resolving queries. Operated a cash register for payment and credit card transactions and assisted with cleaning duties including toilets and glasses.

Provided professional, friendly and attentive service while following health and safety policies for food and beverages. Handled customer complaints with kitchen staff and served replacement menu items promptly.

Coached children from various primary schools by teaching football ball skills and techniques. Worked with the management team to ensure activities ran smoothly.

Grade: Mathematics: C; English: C; Science: D

Completed GCSEs in Mathematics, English, and Science, achieving C in Mathematics and English and D in Science.