Open to opportunities

Tammy Seebaran

@tammyseebaran1

Sales enablement and business operations leader with 10+ years driving process improvement, workforce planning, and training programs.

Trinidad and Tobago

Message

What I'm looking for

I’m looking to lead sales enablement and business operations where I can drive operational excellence—building SOPs, governance, onboarding, KPI dashboards, and change initiatives—while developing high-performing teams and strengthening customer experience.

I’m a results-driven Sales Enablement and Business Operations professional with 10+ years of experience leading operational improvement initiatives, workforce planning, and learning & development. I build scalable processes, develop high-performing teams, and connect performance enablement to business growth.

In my current role, I lead operational improvement initiatives across 13 Caribbean territories. I design SOPs, workflows, governance frameworks, onboarding programs, and training resources—then reinforce them with KPI dashboards, executive reporting, and operational reporting frameworks.

Previously as a Sales Manager, I managed operations, workforce planning, and customer experience across 8 retail locations and 40+ employees. I led recruitment, interviewing, onboarding, training, certification, and coaching, while also driving customer service quality programs, audits, and operational improvement initiatives.

I also bring consultative sales experience and strong business process optimization, including CRM administration and SaaS platform support. My professional ethos is operational excellence through stakeholder management, change management, and continuous improvement—so teams are ready, supported, and accountable.

Experience

Work history, roles, and key accomplishments

Current

Sales Enablement Manager

Current

MASA Assist

May 2024 - Present (2 years 1 month)

Led operational improvement initiatives across 13 Caribbean territories, designing SOPs, workflows, governance frameworks, and onboarding training resources. Built KPI dashboards and reporting frameworks and drove enablement, training, and change management programs.

Operational Change SOP Development Workforce Planning KPI Reporting Training And Enablement Change Management Governance Customer Onboarding Reporting & Analytics Stakeholder Management

Sales Manager

Vanus Investments Limited

Aug 2022 - Apr 2024 (1 year 8 months)

Managed operations, workforce planning, and customer experience across 8 retail locations and 40+ employees. Directed recruitment, onboarding, training, certification, and coaching, and created executive KPI dashboards and branch performance reviews.

Workforce Planning Employee Onboarding Training & Coaching KPI Reporting Customer Experience Management Employee Relations Operational Audits Performance Management Stakeholder Management

Sales Executive Advisor

Guardian Life of the Caribbean

Jul 2017 - Aug 2022 (5 years 1 month)

Managed corporate and individual client relationships and supported business development through consultative sales initiatives. Delivered presentations and proposals and implemented customer retention programs to strengthen accounts.

Consultative Selling Client Relationship Management Business Development Presentation Proposal Development Customer Retention Stakeholder Management Account Management Sales Execution

Sales and Finance Office Manager

V.I.P.S Financial Services

Sep 2014 - Mar 2017 (2 years 6 months)

Managed office operations and provided underwriting support, alongside reporting and CRM administration. Supported business development activities and coordinated day-to-day business functions to maintain operational readiness.