Open to opportunities

Tamerabet Maissa

@tamerabetmaissa

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Marketing professional with strong customer service and logistics experience.

Algeria

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What I'm looking for

Je recherche un poste axé sur le marketing opérationnel, la relation client ou la logistique, dans une équipe collaborative offrant des opportunités d'apprentissage et d'évolution.

Je suis une professionnelle polyvalente en marketing et relation client, formée à l'Université Batna 1 avec une licence en économie, spécialité marketing. J'apporte une solide expérience opérationnelle en gestion des commandes, suivi logistique, promotion des ventes et contrôle qualité acquise chez Sarl Chark Cos et Nutricia Danone.

Motivée par l'apprentissage continu, j'excelle dans la coordination administrative, le service client et l'optimisation des stocks, tout en maîtrisant les outils MS Office et les techniques de marketing digital pour soutenir la croissance de l'équipe et améliorer les performances commerciales.

Experience

Work history, roles, and key accomplishments

Customer Service Operator

Sarl Chark Cos

Feb 2019 - Jan 2020 (11 months)

Handled inbound and outbound calls, processed customer orders, coordinated with logistics for timely deliveries, and trained new staff on product and stock procedures.

Customer Support Order Processing Stock Management Logistics Coordination Training Product Knowledge MS Office

ADV Specialist

Sarl Chark Cos

Jan 2021 - Present (4 years 10 months)

Managed orders and delivery follow-up for Danone products, coordinated with distributors to ensure product availability, and optimized stock tracking to improve fulfillment and quality control.

Order Management Inventory Control Distributor Customer Service Quality Control MS Office Logistics

Receptionist

Sarl Chark Cos

Jan 2020 - Present (5 years 10 months)

Welcomed and directed visitors, managed incoming calls and appointment scheduling, and handled administrative correspondence to support office operations.

Scheduling Administrative Support MS Office Communication Organization

Education

Degrees, certifications, and relevant coursework

Université Batna 1

Licence en Économie, Marketing

Licence en Économie, spécialité Marketing with coursework in marketing principles, digital strategy, product and brand management, and customer relationship management completed in July 2017.