Tamar Sarjveladze
@tamarsarjveladze
I improve customer experiences through remote support, issue resolution, and digital design.
What I'm looking for
I've supported customers at Ekimo app by resolving booking issues and other user requests through chat, helping ensure a smooth application experience.
At EVEX Clinics, I've worked in remote services and previously managed incoming calls, scheduled patient appointments, shared clinic information, and resolved patient issues efficiently.
I'm currently studying Computer Science and have completed training in UI/UX design, web and multimedia management, digital technologies, and artificial intelligence. I work with Figma, Adobe Photoshop, Adobe Illustrator, HTML, CSS, and JavaScript.
Experience
Work history, roles, and key accomplishments
Assisted customers in using the application by providing chat support and resolving issues related to bookings and other user requests. Ensured smooth customer experience through timely problem-solving and guidance.
Worked as Remote services specialist at EVEX Clinics.
I managed incoming calls, assisted patients with appointment scheduling, and provided information about clinic services. I resolved patient issues efficiently, ensuring high levels of satisfaction and smooth operational flow.
Worked as Safety Consultant at PSP Pharmacy.
Education
Degrees, certifications, and relevant coursework
Academy of Digital Industries
Short Course in UI/UX Design
Batumi Shota Rustaveli State University
Computer Science
Currently studying
Inter Business
Web/Multimedia Management and Webmaster
Professional Education
Jeju National University
Digital Technologies and Artificial Intelligence Course (delivered by IT faculty volunteers)
Tbilisi state medical university
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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