Open to opportunities

Tamar Sarjveladze

@tamarsarjveladze

Message

I improve customer experiences through remote support, issue resolution, and digital design.

Zimbabwe

Message

What I'm looking for

I'm looking for a role where I can combine customer support experience with my growing UI/UX, web, and digital technology skills to improve user experiences and solve practical problems.

I've supported customers at Ekimo app by resolving booking issues and other user requests through chat, helping ensure a smooth application experience.

At EVEX Clinics, I've worked in remote services and previously managed incoming calls, scheduled patient appointments, shared clinic information, and resolved patient issues efficiently.

I'm currently studying Computer Science and have completed training in UI/UX design, web and multimedia management, digital technologies, and artificial intelligence. I work with Figma, Adobe Photoshop, Adobe Illustrator, HTML, CSS, and JavaScript.

Experience

Work history, roles, and key accomplishments

Assurance Specialist

Ekimo app

Jul 2025 - Feb 2026 (7 months)

Assisted customers in using the application by providing chat support and resolving issues related to bookings and other user requests. Ensured smooth customer experience through timely problem-solving and guidance.

Customer Support Problem Solving

Remote services specialist

EVEX Clinics

Nov 2020 - Feb 2026 (5 years 3 months)

Worked as Remote services specialist at EVEX Clinics.

Adobe Illustrator Figma HTML JavaScript

Call Center Operator

EVEX Clinics

Oct 2020 - Nov 2023 (3 years 1 month)

I managed incoming calls, assisted patients with appointment scheduling, and provided information about clinic services. I resolved patient issues efficiently, ensuring high levels of satisfaction and smooth operational flow.