Tamara Fraser

Planned and organized weekly lesson schedules and instructional materials across multiple classes, consistently meeting curriculum deadlines. Managed day-to-day logistics and communications for groups of up to 35, maintaining accurate records and a structured environment.

Managed outbound and inbound sales calls remotely, independently organizing a daily call schedule and pipeline with minimal supervision. Maintained accurate customer and order records in the company system, ensuring smooth follow-up and handoff.

Managed high volumes of inquiries and correspondence, resolving issues promptly while maintaining accurate records in a high-pressure environment. Collaborated cross-functionally with clinical and administrative teams to sustain stakeholder satisfaction.

Compiled customer feedback and managed scheduling and correspondence across promotional and social media activities to support marketing goals.

Organized event setup logistics, seating, and equipment, ensuring accuracy and readiness ahead of deadlines. Served as primary point of contact for guests and vendors, managing inquiries and resolving issues efficiently.

Coordinated schedules, logistics, and cross-department communications to deliver seamless events. Liaised with catering, marketing, and vendor teams, directly transferable to remote executive support and stakeholder coordination.

Grade: 2:1

Bachelor of Arts in Musical Arts with Honors, achieving a 2:1 classification.

Certificate in Music from the University of the West Indies.

Caribbean Secondary Education Certificate (CSEC) with 8 subjects including English, Mathematics, and Information Technology.