Open to opportunities

Takudzwa Gundani

@takudzwagundani

Message

Customer-focused marketing professional with banking experience in teller operations and brand representation.

Zimbabwe

Message

What I'm looking for

I seek a customer-facing role blending marketing and banking where I can build relationships, deliver excellent service, and grow professionally in a collaborative team.

I am a dedicated marketing professional with hands-on banking experience as a Bank Teller intern and Brand Ambassador, skilled in cash handling, transaction processing, customer engagement, and digital marketing. I consistently deliver exceptional customer service, build strong community and business relationships, and represent brand values to drive loyalty and growth.

I hold a Bachelor of Commerce (Marketing Management) with a Second Upper Class and have demonstrated reliability working under pressure, attention to compliance, and strong communication and problem-solving abilities that contribute to team goals and seamless customer experiences.

Experience

Work history, roles, and key accomplishments

Brand Ambassador

POSB Bank

Jan 2024 - Nov 2024 (10 months)

Built relationships with local businesses and community organizations to promote the bank's products and values, increasing customer engagement and driving brand awareness during campaigns.

Promotion Relationship Building Customer Engagement Digital Marketing Sales Strategies Communication Stakeholder Management

Bank Teller (Intern)

POSB Bank

Feb 2023 - Dec 2023 (10 months)

Processed cash deposits, withdrawals and transfers while maintaining accurate transaction records and ensuring compliance with banking procedures to minimize errors and resolve customer inquiries.