Takeyah Workman
@takeyahworkman
Dedicated pharmacy technician with strong customer service skills.
What I'm looking for
I am a dedicated pharmacy technician currently working at Walgreens in Houston, TX, where I leverage my extensive customer service experience to assist patients with their medication needs. My background includes a diverse range of roles, including a debt collector and dispatcher, which has honed my negotiation and organizational skills.
Throughout my career, I have consistently achieved key performance indicators (KPIs) and maintained strong relationships with clients and creditors. My education includes an associate's degree from Georgia Highlands College, and I hold multiple certifications, including in medical coding and billing, which enhance my ability to navigate the healthcare landscape effectively.
Experience
Work history, roles, and key accomplishments
Pharmacy Technician
Walgreens
Responsible for assisting pharmacists in dispensing medications, managing inventory, and providing customer service in a fast-paced pharmacy environment.
Debt Collector
D & A Services, LLC
Dec 2023 - Mar 2024 (3 months)
Negotiated and followed through on client settlement offers, established contact with creditors, and achieved monthly KPIs set by management.
Dispatcher
Heartland Express
Sep 2018 - Dec 2021 (3 years 3 months)
Managed truck drivers' schedules and routes, provided shipping details to customers, and documented all calls and deliveries.
Education
Degrees, certifications, and relevant coursework
Danbury High School
High School Diploma, General Education
Georgia Highlands College
Associate's Degree, General Studies
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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