Open to opportunities

Naomi Jonathan

@naomijonathan

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Mass Communication graduate delivering calm, professional customer support and CRM-ready service.

Nigeria

Message

What I'm looking for

I’m looking for a remote role where I can handle customer inquiries professionally, use CRM basics for accurate follow-ups, and communicate clearly. I want a team that values calm problem-solving, active listening, and consistent service quality.

I’m a dedicated Mass Communication graduate with a strong foundation in communication and interpersonal skills. I’ve built experience in media and customer-facing interaction, where I learn quickly, stay composed, and deliver clear information. I’m especially effective at handling inquiries professionally while keeping service smooth and accurate.

In fast-paced news and media settings, I supported audience engagement, handled information delivery professionally, and collaborated with team members to execute news and media activities. Through my on-air internship, I strengthened speaking and listening, improved public communication, and developed confidence in engaging people effectively.

I’m now seeking a remote Customer Service/CRM role where I can combine customer service instincts with CRM basics, email communication, and active listening. I bring reliable teamwork, time management, and problem-solving to help customers feel heard while keeping response quality consistent.

Experience

Work history, roles, and key accomplishments

On-Air Personality Intern

Family Love FM

Supported audience interaction and delivered professional on-air communication while building stronger speaking and listening skills. Collaborated with the team to ensure effective public engagement.