Naomi Jonathan
@naomijonathan
Mass Communication graduate delivering calm, professional customer support and CRM-ready service.
What I'm looking for
I’m a dedicated Mass Communication graduate with a strong foundation in communication and interpersonal skills. I’ve built experience in media and customer-facing interaction, where I learn quickly, stay composed, and deliver clear information. I’m especially effective at handling inquiries professionally while keeping service smooth and accurate.
In fast-paced news and media settings, I supported audience engagement, handled information delivery professionally, and collaborated with team members to execute news and media activities. Through my on-air internship, I strengthened speaking and listening, improved public communication, and developed confidence in engaging people effectively.
I’m now seeking a remote Customer Service/CRM role where I can combine customer service instincts with CRM basics, email communication, and active listening. I bring reliable teamwork, time management, and problem-solving to help customers feel heard while keeping response quality consistent.
Experience
Work history, roles, and key accomplishments
On-Air Personality Intern
Family Love FM
Supported audience interaction and delivered professional on-air communication while building stronger speaking and listening skills. Collaborated with the team to ensure effective public engagement.
Education
Degrees, certifications, and relevant coursework
Enugu State University of Science and Technology
Bachelor’s Degree in Mass Communication, Mass Communication
Grade: Second Class Upper (CGPA: 3.81)
Earned a Bachelor's degree in Mass Communication from Enugu State University of Science and Technology, achieving a Second Class Upper (CGPA 3.81).
Availability
Location
Authorized to work in
Job categories
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