TafadzwaR Kaseke
@tafadzwarkaseke
I resolve customer concerns with empathy, product knowledge, and clear communication.
ZimbabweWhat I'm looking for
At Glow Petroleum in Harare, I've supported customers by resolving concerns with empathy, professionalism, and effective communication. I've developed strong product knowledge while helping maintain customer satisfaction and the company's reputation for service.
I've also supported office workflows through accurate typing and prompt responses to client inquiries. As an Alison-certified customer service provider, I'm committed to continually improving my communication, collaboration, conflict resolution, and problem-solving skills.
Experience
Work history, roles, and key accomplishments
Customer Support
Glow Petroleum
Sep 2021 - Dec 2025 (4 years 3 months)
Developed in-depth knowledge of products and related customer needs. Excelled in customer support by actively addressing and resolving customer concerns with empathy and professionalism.
Education
Degrees, certifications, and relevant coursework
Chinhoyi University of Technology
Advanced Level Certificate, General Studies
Completed Advanced Level studies at Chinhoyi University of Technology.
National Foundation Certificate
National Foundation Certificate, Computer Operations and Packages
2011 - 2012
Earned a National Foundation Certificate in Computer Operations and Packages from 2011 to 2012.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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