Open to opportunities

Sylvih Vihenda

@sylvihvihenda

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Motivated professional skilled in project and data management.

Kenya

Message

What I'm looking for

I am seeking a role that fosters professional growth and values teamwork, where I can leverage my skills in project management and data analysis.

I am a motivated professional with a strong background in project planning and management, currently pursuing my MA at the University of Nairobi. My experience spans various roles, including Teleradiology Assistant at IOM Africa, where I coordinate with medical teams to enhance service delivery and ensure accurate patient data management.

Previously, I worked as a Data/Field Officer at Aga Khan University, where I managed data collection and analysis for health projects, collaborating closely with health management teams. My entrepreneurial spirit led me to establish a bookshop and a computer learning center, demonstrating my commitment to community service and education.

Experience

Work history, roles, and key accomplishments

Current

Teleradiology Assistant

Current

IOM Africa - Teleradiology and QC Centre

May 2023 - Present (2 years 3 months)

Supported and coordinated with medical health missions, Teleradiology teams, and IT support to resolve workflow challenges and improve service delivery. Ensured accurate and timely verification of patient biodata and correct uploading of CXR images and reports on medical processing systems.

Workflow Optimization IT Support Data Verification Imaging Systems MIMOSA UKTB Data Tracking MiMOSA

Customer Support/Cashier

Carrefour Kenya

Aug 2020 - Mar 2023 (2 years 7 months)

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Responded to customer questions and delivered an exemplary customer service experience, earning the 'Spark of the Month' Achievement.

Customer Service Sales Retail Operations

Self Employed/Entrepreneurship

Self Employed

Jan 2018 - Jun 2020 (2 years 5 months)

Opened and managed a bookshop, 'Books For Us', and sourced/sold merchandise. Assisted in setting up a computer learning center, 'Links Computer and Driving School', where I taught computer packages and provided IT support.

entrepreneurship Business Management Retail Operations IT Support Community Service

Administrative Assistant

Aga Khan University

Apr 2016 - Sep 2016 (5 months)

Oversaw and facilitated a smooth transition during project closure by establishing and verifying Mombasa office assets and resources. Updated asset databases and created a detailed inventory and filing system for collected data.

Asset Management Database Management Inventory Management Knowledge Management Administrative Support

Research Assistant

Aga Khan University

Apr 2015 - Sep 2016 (1 year 5 months)

Led the implementation of a 6-month research intervention on mHealth, 'Jamii Smart', utilizing mobile phones and tablets for reporting and data collection. Conducted training for health workers on technology literacy and new system users.

Operations Research Mobile Health Mobile Data Collection Training And Development Financial Management

I.T Support

Aga Khan University

Jan 2013 - Sep 2016 (3 years 8 months)

Provided technical IT support, including software setup, hardware configuration, and database development/maintenance. Analyzed health data using SPSS, EpiInfo, and Excel, and created data backups.

IT Support Database Management Data Analysis SPSS EpiInfo Excel Data Backup Troubleshooting Epi Info

Data/Field Officer

Aga Khan University

Aug 2012 - Sep 2016 (4 years 1 month)

Participated in an EU funded project, providing technical support in coordinating M&E and data management activities. Managed routine data collection, entry, and accuracy verification, while also overseeing and supervising data entry clerks and enumerators.

Project Planning Monitoring and Evaluation Data Management Data Collection Data Entry Logistics Management Report Writing

Marketing/Merchandising Supervisor

Kapa Oil Refineries Ltd

Jun 2011 - Jun 2012 (1 year)

Supervised and coordinated the merchandizing field team in the North Rift region. Acted as the main liaison between the company, regional distributors, and key accounts to ensure positive company representation.

Merchandising Team Supervision Field Operations Distributor Relations Key Account Management Competitor Analysis Branding POS Material Management

Education

Degrees, certifications, and relevant coursework

The University of Nairobi

MA. Project Planning and Management, Project Planning and Management

Currently pursuing a Master of Arts in Project Planning and Management, focusing on advanced project methodologies and strategic planning. Expected to complete the final semester and project soon.

Makerere University

BSc. in Computer Science, Computer Science

Completed a Bachelor of Science in Computer Science, gaining foundational knowledge in computing principles and software development. Developed strong analytical and problem-solving skills.

The Millennium Academies

Advanced Level Certificate (Edexcel- G.C.E), General Studies

Obtained an Advanced Level Certificate, demonstrating proficiency in various subjects. This certification provided a strong academic foundation for further studies.

Moi Girls School, Nairobi

Kenya Certificate of Secondary Education (K.C.S.E), General Studies

Achieved the Kenya Certificate of Secondary Education, completing secondary education. This certificate reflects a broad understanding of various academic disciplines.

Kariobangi South Primary Schools

Kenya Certificate of Primary Education (K.C.P.E), General Studies

Completed primary education and obtained the Kenya Certificate of Primary Education. This foundational education provided essential literacy and numeracy skills.