Open to opportunities

ERICK CHIEDO

@erickchiedo

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Experienced researcher and data analyst specializing in M&E, data quality, and supply chain monitoring.

Kenya

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What I'm looking for

I seek roles where I can lead M&E and data quality work, train field teams, design data systems, and deliver actionable analytics to improve program outcomes.

I am an experienced researcher and data professional with more than four years of hands-on expertise in data collection, analysis, reporting, database design, and administration. I have supported large-scale M&E activities, supply-chain monitoring, baseline surveys and vaccine monitoring, producing actionable dashboards, DQAs and program evaluations that inform decision-making.

I excel at training and supervising field teams, designing data-collection tools (ODK), cleaning and analyzing data in Excel and R, and delivering clear reports to stakeholders. I bring practical field experience across health and humanitarian programs and a commitment to data quality and timely, usable insights.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Agent

Current

CCI Kenya

Jul 2024 - Present (1 year 2 months)

Responded to customer inquiries via phone and email, processed orders and refunds, and collaborated with cross-functional teams to resolve issues and maintain high customer satisfaction.

Customer Support Ticketing Communication Order Processing Account Management Problem Solving Cross Functional Collaboration

Current

Research Assistant

Current

Kimetrica International Limited

Nov 2021 - Present (3 years 10 months)

Supported USAID supply chain third-party monitoring by training field interviewers, coordinating data collection, and conducting weekly data quality assurance to improve data accuracy and reporting for baseline, midline, and endline evaluations.

Data Collection Data Quality Assurance Excel R Training M&E Reporting

Monitoring & Evacuation Consultant

Ecumenical Pharmaceutical Network

Jun 2024 - Aug 2024 (2 months)

Analyzed M&E datasets, cleaned and validated data, developed dashboards and KPIs, and produced reports to inform program adjustments and stakeholder decisions.

Data Analysis Excel Data Cleaning Dashboarding KPIs M&E Reporting Data Visualization

Data Analyst

CloudFactory

Jun 2018 - Nov 2022 (4 years 5 months)

Collected and interpreted data, identified patterns and trends, and reported findings to business stakeholders to inform decisions and define new data collection processes.

Data Analysis Reporting Trend Analysis Data Collection Excel

Account Credit Manager

Boresha Credit Limited

Feb 2021 - Oct 2021 (8 months)

Managed assigned accounts to identify and recover outstanding debts, negotiated payment plans, updated account databases, and escalated cases requiring legal action.

Debt Recovery Negotiation Account Management Reporting Compliance

Assistant Health Records Officer

Provincial General Hospital of Nakuru

May 2016 - Sep 2016 (4 months)

Maintained and filed patient records, entered medical data into DHIS2/EMR, coded diseases for the District Information System, and prepared monthly MOH reports.

DHIS2 Data Entry Confidentiality

Assistant Health Records Officer

Nightingale Maternity and Nursing Home

May 2015 - Sep 2015 (4 months)

Collected and entered medical data, maintained patient records confidentiality, coded diseases, and prepared registries and discharge summaries for facility reporting.

Data Entry Confidentiality Reporting