
Sylvia De Pauw
@sylviadepauw
E-commerce and customer service professional at Pavelia, managing its Shopify webshop, orders, customer support, and digital marketing.
What I'm looking for
At Pavelia, my e-commerce business, I manage the Shopify webshop, product listings, order processing, and customer service by email and chat.
I also handle daily administration and financial follow-up, social media, and digital marketing. I’m currently running Pavelia and am available for a fully remote role.
As daily director at The Sweet Rebels VZW, I organize administration, communications, and project planning for initiatives addressing violence against women and animals. I also work on social media, online campaigns, and maintaining contacts.
My experience includes customer service, administrative support, order processing, and retail work. I’m looking for remote work with a Belgian or international employer, and I’m available immediately.
Experience
Work history, roles, and key accomplishments
CEO, dagelijkse bestuurder
The Sweet Rebels VZW
May 2025 - Present (1 year 6 months)
As daily manager of The Sweet Rebels VZW, responsible for daily organization, administration, communication, project planning, and coordinating initiatives for awareness and social engagement. Also manages social media, online campaigns, and contacts.
CEO & Founder
De Pauw Sylvia-Pavelia
Aug 2023 - Present (3 years 3 months)
As founder and self-employed entrepreneur of Pavelia, responsible for daily business operations, customer contact, administration, and financial follow-up. Duties include e-commerce, Shopify webshop management, product management, order processing, customer service via email and chat, social media management, and digital marketing.
Keukenmedewerker
Mcdonalds
Jul 2024 - Sep 2025 (1 year 2 months)
As kitchen employee at McDonald's, responsible for preparing dishes according to strict quality, hygiene, and safety standards. Tasks included food preparation, inventory management, cleaning, and order processing, working efficiently in a dynamic environment both independently and in a team.
Vice-voorzitster
B-Pride Vlaanderen VZW
Feb 2021 - May 2023 (2 years 3 months)
Served as vice-chair of B-Pride Vlaanderen VZW, contributing to the organization's activities and initiatives.
Zelfstandige
De Pauw VOF
Jul 2021 - Dec 2022 (1 year 5 months)
Ran a small jobs company offering car detailing and painting works. The company went bankrupt in 2022.
Bakkerijmedewerker
Albert Heijn
Apr 2022 - Jun 2022 (2 months)
Worked as a bakery employee at Albert Heijn, handling bakery products and customer service.
Winkelmedewerker
Aldi
Oct 2020 - Apr 2021 (6 months)
Worked as a store employee at Aldi under a temporary contract, handling store operations and customer service.
Winkelmedewerker
Sociale kruidenier de kaba
Oct 2019 - Oct 2020 (1 year)
Worked as a store employee at a social grocery store, assisting customers and managing store operations.
Poets-Keuken Hulp
Sociaal huis
Apr 2015 - Jul 2017 (2 years 3 months)
Worked as a cleaning and kitchen helper at a social house, providing cleaning services at a school and kitchen help at a school.
Huismoeder
Thuis
Jun 2013 - Sep 2016 (3 years 3 months)
Took care of children and managed household organization during a period of full-time parenting, developing organizational skills, responsibility, and multitasking abilities.
Education
Degrees, certifications, and relevant coursework
NHA
Mental Coach, Mental Coaching
Completed a Mental Coach course in 2025.
NHA
Frans voor beginners, Frans
Completed a French for beginners course in 2022.
NHA
Klinische psychologie, Klinische psychologie
Completed a course in clinical psychology in 2022.
NHA
Engels voor beginners, Engels
Completed an English for beginners course in 2022.
NHA
Praktische psychologie, Praktische psychologie
Completed a course in practical psychology in 2022.
Centrum voor Basiseducatie Zuid-Oost-Vlaanderen
Deelcertificaat Leren leren 1, Leren leren
Obtained a partial certificate for 'Leren leren 1' on 20/4/2020.
Centrum voor Basiseducatie Zuid-Oost-Vlaanderen
Deelcertificaat Rijbewijs, Rijbewijs
Obtained a partial certificate for 'Rijbewijs' on 20/4/2020.
Centrum voor Volwassenenonderwijs De Vlaamse Ardennen
Deelcertificaat AAV Wiskunde M1, Wiskunde
Obtained a partial certificate for AAV Wiskunde M1 on 27/5/2019.
CVO
Secundair volwassenenonderwijs, Voeding
Pursued secondary adult education in the field of nutrition, but the program was discontinued in 2019.
Centrum voor Volwassenenonderwijs De Vlaamse Ardennen
Deelcertificaat AAV Nederlands M2, Nederlands
Obtained a partial certificate for AAV Nederlands M2 on 27/5/2019.
Groep Intro Waas en Dender vzw
GI-TB-OR-ORIËNTERING, Oriëntatie
Completed an orientation course in 2011.
K.A.
Getuigschrift A 1ste graad Secundair onderwijs, Handel
Obtained a certificate of the first grade of secondary education in commerce in 2005.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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