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Sylvester Ekesi-Okpebru

@sylvesterekesi-okpeb

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Customer Support Representative at Consumer Opportunity, handling customer enquiries across phone, email and live chat.

Nigeria

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What I'm looking for

I’m interested in future Virtual Assistant opportunities with Prime Executive Support. I value accuracy, discretion, initiative and dependable follow-through, and aim to make work easier for executives and teams by keeping information organised and handling routine tasks professionally.

At Consumer Opportunity, I respond to customer enquiries by phone, email and live chat. I clarify concerns, provide accurate information and coordinate follow-up while handling customer information responsibly.

At Talentious Career Partners, I support recruitment through candidate communication, application follow-up and coordination of recruitment information. I also help organize candidate details and maintain accurate records.

At Fidelseal Agency, I coordinated recruitment and training activities, documentation and stakeholder communication. My experience also includes education and administration at Augusta international schools and Radiance High School, where I supported daily activities and maintained records.

Experience

Work history, roles, and key accomplishments

Current

Remote Customer Support Representative

Current

Consumer Opportunity

Jul 2026 - Present (4 months)

Respond to customer enquiries through phone, email and live chat, maintaining a courteous and professional service. Clarify customer concerns, provide accurate information and coordinate follow-up where required.

Customer Support Email Communication Live Chat Phone Support Follow up Records Management

Current

Remote Recruitment Associate

Current

Talentious Career Partners

Jan 2026 - Present (10 months)

Support recruitment activities through candidate communication, application follow-up and coordination of recruitment information. Assist with organizing candidate details and maintaining clear, accurate records throughout recruitment activities.

Recruitment Candidate Communications Application Follow Ups Records Management Coordination

Director / Operations & Training Support

Fidelseal Agency

Jan 2021 - Dec 2026 (5 years 11 months)

Coordinate recruitment and training-related activities, documentation and stakeholder communication. Support planning, organization, follow-up and the preparation and maintenance of relevant records.

Recruitment Training Documentation Stakeholder Communication Planning Organization Records Management

Education, Administration & School Supervision

Augusta International Schools

Jan 2019 - Dec 2021 (2 years 11 months)

Coordinate day-to-day activities, communicate with staff and other stakeholders, and support the smooth running of operations. Maintain educational and administrative records, prepare written information and assist with reporting and follow-up.

Education Administration School Supervision Communication Skills Records Management Training

Teaching / School Supervision Experience

Radiance High School

Jan 2010 - Dec 2019 (9 years 11 months)

Supported teaching and learning activities while contributing to school coordination and supervision. Communicated with students, colleagues and stakeholders to support daily activities and address routine needs.

Teaching School Supervision Communication Skills Records Management Administrative Support