At Tourist Inn Hotel & Restaurant, I oversee daily property operations across front office, housekeeping, food and beverage, and maintenance. I coordinate staff and departments, resolve guest complaints, and monitor costs and operating performance.
I use POS, property-management systems, and online booking channels to support reservations and efficient operations. Previously, as a Front Desk Officer at Cedarwood Resorts, I processed 50–80 guest check-ins and check-outs daily and improved front-desk workflow to reduce waiting time.
