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Syed Farhana

@syedfarhana

Quality Analyst at Tata Consultancy Services who cut report development and data processing time by 25%.

At Tata Consultancy Services (TCS), I manage order processing and serve as an account owner for key clients. I audit order data and documentation, and my work helped reduce report development and data processing time by 25%.

I use Excel for reporting, KPI tracking, and performance analysis, and I handle order amendments, cancellations, and returns. At Hewlett Packard Enterprise, I processed sales orders and created and reviewed quotes for accurate pricing and discounts.

Experience

Work history, roles, and key accomplishments

Current

Quality Analyst

Current

Tata Consultancy Services

Feb 2022 - Present (4 years 8 months)

Managed end-to-end order processing and collaborated with cross-functional teams to ensure on-time fulfillment. Conducted audit reviews and improved data collection processes, reducing report development and data processing time by 25%.

SAP Salesforce Excel Pivot Tables V Lookups Dashboarding Order Processing Audit Data Analysis Process Improvement

Process Associate

Hewlett Packard Enterprise

Sep 2019 - Feb 2022 (2 years 5 months)

Handled end-to-end order processing including creation, modification, and cancellation of sales orders. Ensured order accuracy through validation of pricing, terms, and customer data, and processed purchase orders in ERP systems.

Order Processing ERP Sales Orders Quote Creation Data Validation Customer Data Management