SHARVARY Ms
@sharvaryms
I optimize order management, master data, invoicing, and return operations.
IndiaWhat I'm looking for
I've managed order returns and reverse logistics at Tech Mahindra, using SAP to create return orders, issue credit memos, and maintain compliant documentation.
I improved return turnaround time from seven days to four days, reduced processing errors by 20%, and achieved 98% inventory accuracy through warehouse reconciliation. I also built Power BI dashboards that supported data-driven decisions and reduced repeat returns by 12%.
Previously at WNS Global and Accenture Solutions, I maintained customer master data and onboarded customers for e-invoicing across Europe using Salesforce and Mainframe. My work improved onboarding speed, reduced duplicate records, supported regional billing compliance, and strengthened invoicing accuracy.
I'm driven to optimize processes, resolve data discrepancies through root cause analysis, and collaborate with finance, logistics, compliance, IT, and customer service teams.
Experience
Work history, roles, and key accomplishments
Managed end-to-end return merchandise authorizations in SAP, reducing processing errors by 20% and improving turnaround time by 15%. Developed Power BI dashboards to track return volumes and customer trends, reducing repeat returns by 12%.
Created and maintained customer records in Mainframe and Salesforce, reducing duplicate entries by 25% and onboarding cycle time by 30%. Conducted root cause analysis for invoicing discrepancies, reducing error recurrence by 40%.
Handled customer account maintenance in Salesforce and Mainframe, reducing duplicate entries by 20% and onboarding cycle time by 30%. Generated daily reports and designed SOPs to improve operational efficiency.
Education
Degrees, certifications, and relevant coursework
Patel Institute of Science and Management
Master of Business Administration, Business Administration
2020 - 2022
Pursued a Master of Business Administration degree.
St. Aloysius College
Bachelor of Commerce, Commerce
2017 - 2020
Completed a Bachelor of Commerce degree.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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