Syed Ammad

As a Senior Cloud Engineer, I design, implement, and maintain cloud infrastructure solutions. I manage remote desktop environments, configure VPN solutions, and ensure secure access for remote employees. My role includes troubleshooting network equipment and managing ticketing systems to enhance operational efficiency.

In my role as an MSP for Microsoft 365, I set up and configure services, manage user accounts, and implement security policies. I monitor for security threats, ensure data integrity, and provide ongoing support to end-users, while also managing licenses and compliance.

As an Associate Cloud Support Engineer, I provide technical support for Microsoft cloud services, managing Azure infrastructure and Microsoft 365 services. My responsibilities include troubleshooting, user management, and documentation to assist customers effectively.

As a Senior Sales Executive, I sold vehicles and maintained client relationships, providing after-sales support and managing procurement processes. I resolved logistics issues and developed strategies for supply base management.

Joined as a Trainee Cloud Support Engineer, gaining hands-on experience in providing support for Microsoft cloud services and learning about cloud infrastructure management.

In my role, I built contacts with potential clients, maintained a database, and supported business proposals. I ensured adherence to company guidelines for customer acquisition and provided information about products and services.

Completed a Bachelor's degree in Actuarial Science and Risk Management, focusing on the principles of risk assessment, statistical analysis, and financial mathematics.

Grade: B

Completed Intermediate education with a B grade, covering a range of subjects that prepared for higher education.

Grade: A

Completed Matriculation with A grade, focusing on foundational subjects in preparation for higher education.