Open to opportunities

Harshit Sharma

@harshitsharma3

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Salesforce developer driving automation and scalable Experience, Service, and Sales Cloud solutions.

India

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What I'm looking for

I seek a Salesforce role where I can lead automation and Experience Cloud initiatives, work cross-functionally, reduce technical debt, and grow into technical leadership.

I am a Salesforce professional with 4.5+ years of experience delivering scalable solutions across Sales Cloud, Experience Cloud, and Service Cloud, translating business requirements into technical designs and leading cross-functional initiatives. I have led end-to-end Experience Cloud implementations, integrated Coveo AI search, implemented Salesforce–Jira integrations, and migrated legacy automations to Flows to improve performance and reduce technical debt.

I excel at stakeholder management, UAT, and change management, partnering with multiple departments to automate support ticketing and streamline sales processes. I hold multiple Salesforce certifications including Platform Developer I and several specialist credentials, and I focus on delivering measurable impact through Apex, LWCs, Flows, and robust release practices.

Experience

Work history, roles, and key accomplishments

Current

Salesforce Developer

Current

Kaleris

Sep 2024 - Present (1 year 1 month)

Led end-to-end implementation of the Kaleris Community Portal and integrations (Coveo AI, Jira), migrated legacy automations to Flows, and drove technical debt reduction to improve system performance and support ticket turnaround.

Apex Flow Lightning Coveo Jira UAT Technical Debt Reduction

Salesforce Developer

UST

Mar 2021 - Sep 2024 (3 years 6 months)

Delivered Salesforce Lightning migrations and customizations across Dolby, Secureworks, and Dell projects, migrating Classic functionality to Lightning, implementing LWCs, and converting Process Builders to Flows to improve automation and user experience.