Aditya KumarAK
Open to opportunities

Aditya Kumar

@adityakumar17

Salesforce Lead Engineer with 9 years of CRM development experience.

India

What I'm looking for

I am looking for a challenging role that allows me to leverage my Salesforce expertise while fostering a collaborative and innovative work environment.

I am a Salesforce Lead Engineer with over 9 years of experience in the software industry, specializing in the Salesforce CRM platform. My expertise lies in developing applications using Visualforce, Apex, and Lightning Framework for both Sales Cloud and Service Cloud. I have a proven track record of delivering high-quality solutions and have recently expanded my knowledge to include Salesforce CPQ and Health Cloud.

Throughout my career, I have successfully led multiple projects, including Health Cloud implementations and Service Cloud integrations. My role often involves collaborating with cross-functional teams to gather business requirements and deliver tailored solutions that meet client needs. With 17 Salesforce certifications, I am committed to continuous learning and staying updated with the latest technologies in the Salesforce ecosystem.

Experience

Work history, roles, and key accomplishments

CL

Service Cloud – CTI Integration

Client

Jul 2022 - Present (2 years 11 months)

Implemented CTI integration of Amazon Connect with Salesforce Service Cloud. Customized Service Console for agents and managers, and created reports and dashboards to measure KPIs.

CL

Health Cloud Implementation

Client

Apr 2022 - Present (3 years 2 months)

Worked on the project from the RFP stage to making a presentation and then tailored demo to the client. Helped in winning the project as an onsite member.

CL

Green Construction Company

Client

Jul 2021 - Present (3 years 11 months)

Led a team of 2 developers to manage BRD, design, and understanding for Sales Cloud. Managed complex development tasks and smaller task-related issues and queries.

CL

Quote Process

Client

Mar 2020 - Present (5 years 3 months)

Managed quote generation and approval processes, including the implementation of an approval matrix using an advanced approval builder. Supported a team of 2 for regular change and support requests.

CL

Digital Key Lock Manufacturers

Client

Jan 2020 - Present (5 years 5 months)

Led a team of 3 developers to manage BRD, design, and understanding for Community, Marketing, and Service Cloud functionalities. Handled complex development tasks and managed smaller task-related issues and queries.

CL

Oracle – Salesforce Integration

Client

Dec 2019 - Present (5 years 6 months)

Led a team of 3 to design and implement the integration flow between Oracle and Salesforce, including scheduled job callouts. Managed dynamic mapping of over 15 objects using custom metadata.

CL

CPQ Support

Client

Jun 2019 - Present (6 years)

Provided support for CPQ processes, including enhancements and optimization. Engaged in continuous development and client interaction to improve CPQ functionalities.

CL

Ecommerce Energy Products

Client

Mar 2019 - Present (6 years 3 months)

Developed key modules for new products, customization, and configuration using Apex and Visualforce. Implemented enhancements to existing products for UI, backend, and test classes.

Education

Degrees, certifications, and relevant coursework

US

University of Petroleum and Energy Studies

Bachelor of Technology, Technology

Grade: 77%

Completed a Bachelor of Technology degree, achieving a 77% grade. Focused on engineering principles and their applications.

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