Looking for a job

Shikhar Tripathi

@shikhartripathi

Message

I build enterprise Salesforce, CPQ, and Service Cloud solutions for complex regulated operations.

India

Message

What I'm looking for

I'm looking to build and lead enterprise Salesforce solutions involving Service Cloud, Data Cloud, CPQ, Commerce Cloud, automation, integrations, and scalable customer experiences in complex business environments.

I've delivered Salesforce solutions for Bank of America, including Service Cloud workflows, Data Cloud customer profiles, Agentforce automation, and real-time banking integrations.

I build Apex, Lightning Web Components, Platform Events, Flows, REST/SOAP APIs, and event-driven architectures that connect Salesforce with banking, healthcare, commerce, ERP, and payment systems.

Across Caliber Home Loans, Humana, Tanium, and Johnson & Johnson, I've implemented Salesforce CPQ, Commerce Cloud, Community Cloud, Conga, headless React storefronts, and secure integration patterns. My work includes quote-to-cash, contract workflows, customer portals, claims-related transactions, and HIPAA-conscious data governance.

With over 10 years in IT and six years focused on Salesforce and Force.com, I combine administration, customization, deployment, testing, and technical leadership. I'm certified as a Salesforce Administrator, Platform Developer I and II, Service Cloud Consultant, and Agentforce Specialist.

Experience

Work history, roles, and key accomplishments

Sr. Salesforce Developer

Randstad Digital

May 2024 - Feb 2026 (1 year 9 months)

Designed and implemented customized Service Cloud solutions, improving case management and automating service workflows. Integrated third-party systems and developed Lightning Web Components, Platform Events, and Data Cloud pipelines for banking operations.

Salesforce Service Cloud Apex Lightning Web Components Platform Events Data Cloud Agentforce Ant CI CD Git Copado Gearset SOQL SOSL REST OAuth JWT

Lead Salesforce Developer

CIS Technologies

Mar 2023 - May 2024 (1 year 2 months)

Implemented SFCC B2C storefront customizations and migrated legacy storefronts to headless React-based architectures. Built REST/SOAP integrations, developed custom Lightning Web Components, and configured Salesforce CPQ and Conga solutions.

SFCC OMS React TypeScript REST SOAP Lightning Web Components Salesforce CPQ Conga Copado Gearset MuleSoft Agile SOQL SOSL

Salesforce Developer

CIS Technologies

Aug 2020 - Mar 2021 (7 months)

Performed analysis of business practices and gathered requirements for Salesforce implementations. Developed Apex classes, triggers, and Lightning components, and handled data migration and testing.

Salesforce Apex Lightning Components Visualforce SOQL SOSL Data Loader Informatica Sales Cloud Service Cloud

Salesforce CPQ Developer

CIS Technologies

Jan 2020 - Aug 2020 (7 months)

Interacted with users to understand business requirements and documented them. Designed and developed Salesforce CPQ solutions, including product catalogs, pricing rules, and integrations with Sales Cloud.

Salesforce CPQ Apex Visualforce SOQL REST SOAP Gearset Copado Data Loader

Salesforce Developer/Administrator

Arrixon Technologies

Jun 2015 - Jul 2019 (4 years 1 month)

Worked on Salesforce standard objects, custom objects, validation rules, and page layouts. Implemented email-to-case, web-to-case, approval processes, and data management using Data Loader.

Salesforce Apex Visualforce Data Loader Approval Processes Service Cloud