Syamil Ali
@syamilali
I manage security technology operations and build customer-focused experience across maintenance, projects, and technical support.
SingaporeWhat I'm looking for
I manage operations at Certis, following more than eight years as a Senior Engineer supporting security technologies including CCTV and electronic access control systems. My work centers on project management, customer management, and meeting customer needs.
Previously, I supported VRLA battery customers at Leoch Battery Corporation through inventory maintenance, warranty claims, site inspections, battery replacements, and returned-battery testing. I'm also building my data analytics capabilities through SQL, Python, database management, visualization tools, and Power BI.
Experience
Work history, roles, and key accomplishments
Worked as Operations Manager at Certis.
Worked as Senior Engineer at Certis.
- Maintenance of batteries in inventory.
- Processing of warranty claims.
- Carry out site inspection for customers's batteries locally and Asia region.
- Conduct battery replacement works.
- Testing of returned batteries.
Education
Degrees, certifications, and relevant coursework
Microsoft
Get data with Power BI Desktop
Issued Feb 2022
SONIC Performance Support
Microsoft Power BI: Analyze and Interactively Visualize Business Data
Issued Feb 2022
Coursera
Technical Support Fundamentals
Issued Aug 2019
Nanyang Technological University Singapore
Bachelor’s Degree, Materials Engineering
2012 - 2015
Temasek Polytechnic
Diploma, Mechatronics, Robotics, and Automation Engineering
2006 - 2009
Tech stack
Software and tools used professionally
Availability
Location
SingaporeAuthorized to work in
Salary expectations
Social media
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