Syakila Adila
@syakilaadila
WordPress Support Specialist with expertise in social media marketing and administration.
What I'm looking for
With over three years of customer support experience, I have developed a strong proficiency in WordPress website migration and redesign. My role as a WordPress Support Specialist at Syde GmbH has honed my skills in resolving technical issues, optimizing website speed, and enhancing user experience through effective redesigns. I take pride in delivering exceptional service and providing clear, concise technical guidance to clients, ensuring they navigate digital tools with ease.
In addition to my technical expertise, I have two years of experience in social media marketing and administration at IBS Advisory Sdn Bhd. I successfully developed and implemented social media strategies that increased brand visibility and engagement across platforms like Facebook and Instagram. My proactive approach and attention to detail have allowed me to manage online communities effectively while also providing recruitment and onboarding support. I am passionate about helping businesses build strong online presences and am eager to leverage my skills to create impactful digital solutions.
Experience
Work history, roles, and key accomplishments
WordPress Support Specialist
Syde GmbH
Oct 2021 - Present (3 years 8 months)
As a WordPress Support Specialist, I resolved technical issues related to WordPress, redesigned websites for improved user experience, and provided technical guidance to customers. I also managed onboarding processes and created support documentation.
Social Media Marketing & Administration
IBS Advisory Sdn Bhd
May 2019 - Oct 2021 (2 years 5 months)
In this role, I developed and implemented social media strategies, managed online communities, and handled the company's WordPress site. I also provided recruitment support and maintained filing systems for efficient information access.
Contract Teacher
SK Balok
Jan 2018 - Feb 2018 (1 month)
As a Contract Teacher, I fulfilled short-term and long-term substitute teaching requirements for English subjects, receiving positive feedback from both teachers and parents for my teaching methods.
Education
Degrees, certifications, and relevant coursework
University Putra Malaysia
Bachelor of Science, Human Development and Management
2014 - 2018
Studied Human Development and Management, focusing on the development of individuals and communities, and the management of resources and services.
Pahang Matriculation College
Foundation, Science
2012 - 2014
Completed a foundation program in Science, covering subjects such as Biology, Mathematics, Chemistry, and Computer Science.
Availability
Location
Authorized to work in
Job categories
Interested in hiring Syakila?
You can contact Syakila and 90k+ other talented remote workers on Himalayas.
Message SyakilaFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
