Swetha Relangi
@swetharelangi
I manage e-commerce product data and resolve customer queries accurately.
IndiaWhat I'm looking for
At Kiwla, I manage e-commerce product catalogs, maintain accurate product information, and support business growth through reliable data.
I clean and validate data in Microsoft Excel while resolving customer queries and maintaining high customer satisfaction.
I work with cross-functional teams to improve service quality and operational efficiency, bringing experience in customer support, data cleaning, and product catalog management.
Experience
Work history, roles, and key accomplishments
Customer Service Executive
Kiwla
Jan 2024 - Jul 2026 (2 years 6 months)
Managed e-commerce product catalog and maintained accurate product information. Performed data cleaning and validation using Microsoft Excel, resolved customer queries, and collaborated with cross-functional teams to improve service quality.
Education
Degrees, certifications, and relevant coursework
Dr. C.S.N PG & Degree College
Master of Business Administration, Business Administration
Grade: 7.62 CGPA
Pursued an MBA with a CGPA of 7.62.
BRR & GKR Chamber's Degree College
Bachelor of Business Administration, Business Administration
Grade: 7.97 CGPA
Completed a BBA with a CGPA of 7.97.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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