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Swetha Napoleon

@swethanapoleon

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Trust & Safety and Risk Operations analyst at LinkedIn who investigated Jobs Abuse and improved enforcement workflows.

India

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At LinkedIn, I investigated Jobs Abuse, fraud patterns, and policy violations to help protect platform integrity. I provided evidence-based enforcement recommendations for enterprise cases and shared risk assessments with Legal, Policy, Product, and Sales.

I also improved Jobs Abuse workflows by documenting decision frameworks, maintaining operational reporting, and partnering with Engineering and Product on tool and data-visibility issues. Earlier, I audited machine learning system outputs at Amazon Development Centre Chennai and worked on SEO at Organicapex Technologies Pvt Ltd.

Experience

Work history, roles, and key accomplishments

Senior Jobs Abuse & Risk Analyst

Feb 2020 - Jan 2026 (5 years 11 months)

Led end-to-end investigations into Jobs Abuse, fraud patterns, and policy violations to ensure platform integrity. Provided structured enforcement recommendations and risk assessments to support Legal, Policy, Product, and Sales decisions.

Fraud Investigation Risk Assessment Policy Enforcement Data Analysis SQL Jira Oracle Service Cloud SOP Development Quality Assurance Training Mentorship AI Tools

Quality Analyst

Amazon Development Centre Chennai

Feb 2016 - Sep 2017 (1 year 7 months)

Performed structured quality audits on machine learning system outputs to evaluate accuracy and consistency. Analyzed model outputs to identify behavioral patterns and provided actionable insights for improving system accuracy.

Quality Auditing Data Analysis Machine Learning Process Improvement Documentation Internal Tooling (ARM)

Jr. SEO Analyst

Organicapex Technologies Pvt Ltd

Jul 2015 - Jan 2016 (6 months)

Conducted keyword research, competitor analysis, and website audits to improve organic search performance. Implemented on-page and off-page SEO strategies including link-building and content optimization.

SEO Keyword Research Competitive Analysis Google Analytics Majestic SEO Raven Tools WordPress