Open to opportunities

Swati Rawat

@swatirawat1

Message

I turn research and operational data into actionable market insights.

India

Message

What I'm looking for

I'm seeking an entry-level Market Research & Analytics role where I can apply research design, data analysis, consumer insights, and stakeholder communication to turn complex findings into actionable business recommendations.

I'm leading claims operations at Care Health Insurance, where I analyse 50–80+ daily records, track TAT and resolution trends, and turn CRM dashboard findings into service improvements.

During my CHIL internship, I analysed 50+ real-world cases in Excel to identify cost-variance patterns and recommend tariff standardisation and process automation, earning a Pre-Placement Offer. I also build B2B stakeholder communication frameworks and present audience-focused findings for brokers and branch teams.

My clinical research background includes a 208-participant cross-sectional study using SPSS, survey-based data collection, PICOS, and subgroup analysis. I'm pursuing an MBA in Hospital & Healthcare Management with Pharmaceutical Management specialization and am focused on market research, consumer insights, and evidence-based reporting.

Experience

Work history, roles, and key accomplishments

Current

Team Lead & Manager - Claims

Current

Care Health Insurance

Jan 2026 - Present (7 months)

Leading and mentoring a cross-functional team, analysing 50-80+ daily records to identify patterns and trends. Track and interpret key performance metrics using CRM dashboards, presenting findings to drive process improvements.

Data Analysis CRM Stakeholder Engagement Team Leadership And Presentations

Management Trainee - Billing Discrepancy

CHIL

Apr 2025 - Jun 2025 (2 months)

Conducted structured data analysis on 50+ real-world cases using Excel to uncover cost variance patterns and produce a research-backed optimisation report. Translated findings into business recommendations, earning a Pre-Placement Offer.

Data Analysis Excel Pivot Tables Business Recommendations

Clinical Pharmacologist

Max Super Speciality Hospital

Dec 2023 - May 2024 (5 months)

Conducted structured reviews of complex data sets against defined evaluation criteria. Contributed to evidence-based reporting, strengthening analytical writing and insight-generation skills.

Data Analysis Evidence Based Reports Analytic Writing

Clinical Intern

Shri Mahant Indiresh Hospital

Aug 2022 - Jul 2023 (11 months)

Assisted a research thesis (n=208 cross-sectional study) using SPSS for quantitative analysis and survey-based data collection. Applied the PICOS framework and presented demographic segmentation findings to stakeholders.

SPSS Quantitative Analysis Survey Design Data Analysis Stakeholder Communication