SWATHI NETANI
@swathinetani
Customer-focused banking and billing professional with SAP FICO training.
IndiaWhat I'm looking for
I am a customer-focused banking and billing professional with experience across retail banking, medical billing, and accounts administration, recently trained in the SAP FICO module. I have a proven record handling cash operations, customer engagement, invoicing, claims and billing corrections, and team monitoring while working in remote and branch environments.
I bring strong communication, adaptability and client-engagement skills, experience with CRM and Salesforce, proficiency in MS Office, Tally and basic Linux/Ubuntu, and a drive to apply SAP FICO knowledge in a technical role that supports finance and operations improvements.
Experience
Work history, roles, and key accomplishments
Associate Software Engineer
HMNS Software Solutions
Apr 2025 - Present (1 year 2 months)
Trained in SAP FICO during a 3-month associate role, learning SAP concepts and supporting client-facing training and communication to clarify processes and escalate issues.
US Healthcare Data Entry Specialist
Pheenix Women Empowerment Foundation Trust
Apr 2024 - Apr 2025 (1 year)
Performed US healthcare non-voice billing data entry and corrections (insurance, claims, medical billing) in a PLC process, improving data accuracy across records during Apr 2024–Apr 2025.
Assistant Manager - Customer Service
HDFC Bank
Jan 2021 - Jan 2024 (3 years)
Served 3 years in retail branch banking as cashier and customer care executive handling daily cash/teller operations, onboarding, vault transactions, and cross-selling banking products.
Accountant Cum Admin
PathCare Labs
Jan 2016 - Jan 2021 (5 years)
Managed accounting and administration for a hospital tender project for 5 years, handling medical billing, invoicing, vendor follow-ups, cash management, and team attendance monitoring.
Education
Degrees, certifications, and relevant coursework
SIMS College
Master of Business Administration, Business Administration
Grade: 60%
Completed an MBA with 60% focusing on business and management subjects.
Samata College
Bachelor of Commerce, Commerce
Grade: 80%
Completed a Bachelor of Commerce with 80% covering accounting, finance, and commerce subjects.
AS Raja Mahila Precollege
Pre-University Certificate (CEC), Commerce/Economics
Grade: 70%
Completed Pre-university CEC (Commerce, Economics, Civics) with 70%.
KDPM High School
Secondary School Certificate, General Secondary Education
Grade: 60%
Completed Secondary School Certificate with 60%.
Availability
Location
IndiaAuthorized to work in
Job categories
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