At Infosys Technologies Limited, I lead Salesforce consulting delivery, including Vlocity CPQ and Order Management implementations and CRM systems consolidation.
I lead the design and rollout of broadband, voice, security, and network products on Salesforce Industries for a UK telecom major. I also delivered Salesforce Industries, Sales Cloud, and Service Cloud implementations and application maintenance for telecom clients.
Earlier, I directed Siebel CRM support operations in Life Sciences at Cognizant Technology Solutions and led QA and validation efforts for CRM upgrades and web applications at Software Catalysts LLC, including work governed by FDA regulations.

